Removal guides

Remove MIIS Ransomware Virus (DECRYPT .miis FILES)

MIIS ransomware takes your files hostage, drops _readme.txt ransom notes

MIIS ransomware is a file-encrypting computer virus that comes from STOP/DJVU malware family. Once the victim downloads the payload, the virus launches in a form of several processes and encrypts all files on the target system, adds .miis extensions to their names and leaves _readme.txt notes in every data folder. For example, a file previously called 1.jpg will appear as 1.jpg.miis after the cyberattack. The ransom note contains a brief message from virus’ developers who state that in order to decrypt .miis files, the victim has to listen to their demands and pay a specified sum of money in Bitcoin. According to the attackers, the victim can write to them via two given email addresses: manager@mailtemp.ch or helpmanager@airmail.cc. If the victim manages to reach an agreement with the criminals and transfer the money within 3 days, the decryption costs $490, otherwise – $980.

MIIS ransomware was made to take victim’s files hostage by encrypting them. Cybercriminals target the most valuable files people store on their personal or work computers – be it images, videos, audio files or documents. Therefore, they use complex encryption algorithms to temporarily ‘secure’ files so these could no longer be accessed. During the attack, the virus encrypts the very first 150 KB of each file, enough to make file inaccessible quickly. This, however, enables victims to repair certain file formats using Media_Repair tool as explained here.

The ransomware makes all files inaccessible and demands a ransom for their decryption.

The virus is designed to drop _readme.txt note in every file folder, and this note contains a message from the criminals who suggest purchasing MIIS decryption tool from them. According to the note, the price of this tool is $490 if the victim manages to reach out to the virus’ developers and transfer money within 3 days from the initial infection timestamp. Otherwise, the decryption price rises to $980. In addition, the attackers instruct to transfer the money in cryptocurrency such as Bitcoin as they do not accept regular currency. This ensures that the transaction remains untraceable and the criminals’ identity remains undisclosed.

Cybersecurity experts from Geek’s Advice team as well as FBI advise against ransom payments. Here are some reasons why you shouldn’t pay up:

  • No matter what cybercriminals promise you, do not believe them. They cannot be trusted and they are not obliged to do their side of the deal as they cannot be traced down in any way. In other words, you may end up wasting your money for nothing and still have your files encrypted.
  • Ransomware-type viruses earn millions of US dollars to malevolent actors each year. This is one of the reasons why so many people join this criminal industry. The more money they collect, the bigger the reach and impact of the criminal activities become.
  • Paying a ransom might be considered an illegal act in your country.
  • Viruses that belong to STOP/DJVU ransomware family such as MIIS virus run AZORULT Trojan on the infected computer. This is a well-known information stealer which can be remotely controlled by the attacker to perform illegal actions on victim’s PC.

Ransomware infection: what happened to your computer?

MIIS ransomware runs several processes after entering victim’s computer. One of these is called winupdate.exe and it is responsible for displaying a fake Windows update prompt during the attack. This is done in order to trick the victim into thinking that a sudden system slowdown is caused by an ongoing Windows operating system update. At the same time, the ransomware starts scanning all system folders and encrypting personal files found in them. Once encrypted, the ransomware also appends a new file extension and leaves a ransom note in the current directory. Next, the ransomware removes Volume Shadow Copies from the computer, ensuring that the victim won’t succeed to restore files using System Restore points. The virus uses the following CMD command to do the damage on VSS:

vssadmin.exe Delete Shadows /All /Quiet

To cause even more stress for the victim, the ransomware modifies Windows HOSTS file to map a list of computer-help related domains to victim’s localhost IP. In simple terms, this alteration tells your computer system to use your localhost IP instead of whichever IP your DNS server resolves to when you try to access specific website through a web browser. As a result, the victim will run into DNS_PROBE_FINISHED_NXDOMAIN error when trying to open one of such websites. In addition, the ransomware saves bowsakkdestx.txt that contains victim’s public encryption key and personal ID and also saves PersonalID.txt file that contains only the victim’s ID.

Personal ID and public encryption key are stored in bowsakkdestx.txt file.

However, ruining victim’s files and modifying system files doesn’t seem like enough for STOP/DJVU malware operators, so they also drop AZORULT Trojan on the system. This specific piece of malware functions as a Remote Access Trojan (RAT) that can be used to remotely perform various illegal actions on victim’s computer, such as:

  • Downloading malware to the computer and running it;
  • Stealing Steam, Telegram login credentials;
  • Viewing or deleting files on victim’s computer;
  • Stealing cryptocurrency wallets;
  • Stealing browser cookies, saved passwords, browsing history and more.

Considering the amount of damage done to your computer system, we strongly advise you to remove MIIS ransomware virus from the system as soon as possible. We highly recommend using a robust antivirus for this matter, such as INTEGO Antivirus that has excellent malware detection rate and fair price. In addition, do not forget to scan your PC with RESTORO to repair ransomware damage on Windows OS files.

Scan your system for FREE to detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically. Includes Avira spyware/malware detection & removal engine.

Ransomware Summary

NameMIIS Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA Salsa20
Previous versionsUIGD, VLFF, MMUZ, RGUY, HFGD, KKIA, SSOI (find full list here)
Version310th
Extension.miis
DropperSmokeLoader (see VirusTotal details)
DamageThe ransomware encrypts personal files on a computer using RSA Salsa20. As a consequence, such files become impossible to open. The virus marks such files with an additional .miis extension. The malware also deletes Volume Shadow Copies and adds a list of restricted domain names to Windows HOSTS file.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionHides in illegal torrent downloads, cracked software, key generators or tools like KMSPico.
Detection namesTrojan:Win32/Glupteba (Microsoft), Glupteba.Backdoor.Bruteforce.DDS (Malwarebytes), TR/AD.InstaBot.bfsbw (Avira), HEUR:Exploit.Win32.Shellcode.gen (Kaspersky), Trojan.GenericKD.36669904 (B)(Emsisoft), Trojan.GenericKDZ.76128 (BitDefender), W32.Trojan.Gen (Webroot) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using professional antivirus software like INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO.
_readme.txt note contents.

How ransomware-type threats are distributed

Ransomware-type viruses commonly await in a form of malicious email attachments, illegal torrent downloads or fake cracking tools. In fact, this STOP/DJVU variant, MIIS file virus can be found in many illegal online downloads. Most of the victims infected with this malware report downloading the virus along with software crack, most commonly for popular programs such as Adobe Photoshop, Corel Draw, Cubase or Adobe Illustrator. Additionally, various KMSPico versions are also known to be used as a distribution vector for this ransomware strain. Needless to say, it is clear that ransomware operators are targeting computer users who are trying to bypass software license fees. Moreover, such computer users are willing to ignore their antivirus’ warnings when downloading such files via various peer-to-peer agents.

We strongly recommend you to support legitimate software developers and get programs from confirmed sources only. Otherwise, you risk installing not only ransomware, but various silent malware such as cryptocurrency miners, Trojans or rookits that usually show no signs of existence when you activate them. In such scenario, threats of such kind can operate on your system for months until noticed.

Yet another popular way to distribute crypto-viruses is to compose deceptive emails and distribute them via various spam campaigns. The attackers attach malicious scripts to popular document formats such as PDF, XLS, DOCX or others and name them as invoice/payment_information/important_notice and similar. Typically, they pretend to be representatives of well-known companies and urge the victim to review attached contents and reply as soon as possible. It is important not to rush to do as said and inspect the letter attentively as there might be some red flags revealing true nature of the sender. However, with each day criminals get so creative and more sophisticated as they use identical company logos and even spoof sender’s email to make it look legitimate. For this reason, our general recommendation is to only open emails that you waited for or expected to receive. If you decide to open the attachment, make sure you save it on your computer first and scan with antivirus to confirm that it is secure to open.

We must also warn STOP/DJVU ransomware victims that cybercriminals from other ransomware gangs have been uploading fake MIIS decryption tools on shady websites in order to double-infect victims with other virus’ kinds. One of ransomware families that’s known for using such technique is called ZORAB.

Remove MIIS ransomware virus and decrypt .miis files

Since your computer has been infected with one of the most dangerous virus’ types nowadays, we cannot stress this enough how important it is to secure your computer without any delay. Therefore, we suggest that you scan your computer with an up-to-date antivirus such as INTEGO Antivirus to eliminate malware remains. Then, we also recommend scanning with RESTORO to repair virus damage on Windows OS files. Do not forget to follow detailed steps down below to ensure smooth computer cleanse process.

Once you complete MIIS virus removal procedure, we suggest taking the following actions:

  • Register this cybercrime incident to your local authority. You can find some references below the article.
  • Use data backups to restore your files in case you have created them prior to the attack.
  • Follow the given instructions to decrypt or repair files affected by STOP/DJVU versions.
  • Change your passwords for sites saved in your browser. This is recommended due to the fact that Azorult Trojan is capable of stealing them. Do not forget to change Steam, Telegram and Skype passwords as well.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7.. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

MIIS ransomware virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove MIIS ransomware virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove MIIS ransomware virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

Special Offer

Compatibility: Microsoft Windows
See Full Review

RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt MIIS files

Fix and open large MIIS files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the MIIS extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. MIIS ransomware virus is considered the new STOP/DJVU variant, just like UIGD, VLFF, MMUZ, RGUY, HFGD, KKIA, SSOI (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt MIIS files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring MIIS files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The MIIS decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your MIIS extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of MIIS ransomware virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .MIIS files?

You can only open MIIS files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official MIIS decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake MIIS decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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