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VLFF ransomware is a newly emerged malicious and highly destructive virus that functions by encrypting files contained in any computer it infects. This latest virus belongs to the infamous STOP/DJVU ransomware group and is known for appending .vlff extension to all the file names. Take for instance, a file that was hitherto saved as 1.jpg will now become 1.jpg.vlff following an infiltration and same will be applicable to all other files. During the attack, ransom notes known as _readme.txt will equally be dropped in all the folders. Contained within these _readme.txt ransom notes are pieces of information sent by those behind the attack, notifying the victim about why and how they should get in touch with them in order to pay ransom and be able to receive VLFF decryption tool.
They will emphasize in the ransom note that VLFF ransomware virus has succeeded in encrypting their entire database, inclusive of documents, pictures and all other files contained in the compromised computer. However, considering that very strong and unique key was used by them, there is no way the victim will be able to decrypt and retrieve their important files except they pay the ransom fee being demanded by the cybercriminals. To facilitate further communication between both sides, two email addresses will also be included in the ransom notes: support@sysmail.ch and supportsys@airmail.cc.
Also included in the note will be the decryption service prices and terms of payment. The cybercriminals will state that the amount payable by the victim will depend on how soon they’re able to do so. For instance, they will inform the victim that even though ransom fee is $980, they would be allowed to pay just 50% of it provided they can make it within 72 hours of being notified i.e. 3 days. However, failure to do so within that timeframe mean only the full ransom fee will be acceptable to them.
If the victim chooses to contact the cybercriminals, more conditions will be dished out by them. They will demand that payment can only be made through the purchase of cryptocurrency that is worth the ransom fee and also transferring same to a wallet address of their choice. The apparent reason why they only accept cryptocurrency is to preempt any possible attempt by law enforcement agencies to track them. As an assurance to the victim, they may even suggest that excerpts of the encrypted files should be sent to them for test decryption.
However, our in-house cybersecurity experts have advised that victims should follow the recommendations outlined by the FBI in respect to ransom demand/payment, and it clearly states that ransom must not be paid to cybercriminals. Some of the basic reasons why ransom payment is strongly condemned are listed below:
Worse still, this virus is known for dropping other Trojans such as VIDAR and AZORULT on the already compromised computer which they intend to use in stealing vital personal information like Banking Details, Cryptocurrency Wallets, Software Account Credentials, Passwords, Browsing History etc. Such sensitive information in the hands of cybercriminals can lead to further criminal acts such as blackmail and theft.
For those whose computers were unfortunately infected by any of the STOP/DJVU variants, it is very important to remove VLFF ransomware virus as well as all others without delay. The recommended way to go about it is to boot your computer system through Safe Mode with Networking before running any GENUINE antivirus software on it. If you’re not sure of what antivirus to go for, then we strongly advise you make use of INTEGO Antivirus because it has been tested and proven to be exceptional. Also, we suggest you download RESTORO to help in restoring Windows OS files that were damaged by the virus.
Name | VLFF Ransomware Virus |
Type | Ransomware; Crypto-malware; Virtual Extortion Virus |
Family | STOP/DJVU |
Encryption type | RSA 2048 + Salsa20 |
Previous versions | VTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here) |
Version | 419th |
Extension | .vlff |
Cybercriminal emails | support@sysmail.ch and supportsys@airmail.cc |
Additional malware dropped | Azorult or Vidar Trojan |
Damage | The ransomware encrypts all files marks their names with an extra .vlff extension. It also saves _readme.txt ransom note in every modified PC folder. This ransom-demanding virus may additionally install VIDAR Stealer alongside it. The malware may also delete Volume Shadow Copies and modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online. |
Ransom note | _readme.txt |
Ransom demand | $490-$980 in Bitcoin |
Distribution | Victims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico. |
Known software cracks to contain this malware | Corel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends. |
Detection names | Ransom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal |
Removal | Remove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO. |
REMOVE MALWARE & REPAIR VIRUS DAMAGE
1 Step. Get robust antivirus to remove existing threats and enable real-time protection
INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.
2 Step. Repair Virus Damage on Windows Operating System Files
Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.
The typical way most computer users infect their systems with any of the STOP/DJVU ransomware variants, including VLFF virus is when they try to download software contents from malicious online torrents. These platforms are often used by cybercriminals whereby they would upload pirated software contents that are embedded with malware and wait for unsuspecting users to download them on their computers. Therefore, opening the so-called “cracks” or key generators are highly risky and can immediately trigger severe ransomware attack. These fake software contents including unauthorized license activation tools are used as baits by these online rogues to get their victims, and the most common ones are listed below:
For those that participate in this risky activity, now is the time to put a stop to it. Cybercriminals are always looking for computer users with greed tendencies to prey on. There is nothing smart about trying to obtain other people’s copyrighted software contents without paying the official fees attached to them. On the contrary, it could lead to severe loss of important files, time, and resources if/when you eventually become a victim of ransomware. Therefore, you are better off sourcing your software needs legitimately through the official channels endorsed by their respective owners.
Another common method used by cybercriminals in distributing malware is through malicious email attachments. Here, they would compose highly believable messages that would be accompanied with attachments that were crafted with the use of XLS, DOCX and PDF. These ones are preferred by them because they can be used for macro functions and JavaScript, which are suitable for downloading and triggering payload in various computers.
However, in recent times, the most challenging issue is how to detect if an email is genuine or not. This is because cybercriminals have devised means of taking their victims unawares by pretending to be who they’re not. For instance, they would claim to be an acquaintance or even impersonate as a popular brand just to gain the confidence of unsuspecting computer users. The brands they often impersonate are Amazon, eBay, DHL and UPS among several others. They would also give these files compelling names like Tracking Details, Invoice, or Order Summary etc. Alternatively, they may even decide to use email spoofing tricks in obfuscating their actual address. Whatever gimmick they use, it would be in your best interest to apply common sense when checking your inbox, if an email is odd or unexpected, then it should serve as a red flag.
Lastly, STOP/DJVU ransomware victims are advised to shun certain dubious websites that make unsubstantiated claims of providing decryption solutions. The only brands with proven capability to repair/decrypt STOP/DJVU encrypted files are Emsisoft and DiskTuna. Here is a link to how you can make use of them.
For those that are curious to know what happens during VLFF ransomware attack, this section would explain to you in more details. Firstly, what the malware does is to launch build.exe or build2.exe executables as well as winupdate.exe i.e. the Window display showing fake update screen. After that, the virus will connect to https[:]//api.2ip.ua/geo.json before saving the response in geo.json file. The malware then commences information gathering by gathering data such as the computer’s geolocation, time zone, zip code, longitude and latitude, and will save such information in the geolocation-related database. The example provided below is an image showing a couple of geo.json file samples.
It will also create another file that will contain installed software list and hardware details. This file will be named as information.txt.
At this point, the virus will profile the geolocation information it obtained against a list of countries they certified as encryption-exempted. The countries are listed as follows: Russian Federation, Ukraine, Kyrgyzstan, Belarus, Syria, Armenia, Tajikistan, Kazachstan and Uzbekistan. Peradventure it happens that such computer is located in any of the countries listed above, it will immediately cease any further action. If on the other hand it scales through, an online encryption key would be extracted from their C&C server and would be combined with the victims ID, and they would be saved in a file named bowsakkdestx.txt. Additionally, the virus saves the victim’s ID or several of them to PersonalID.txt file. Examples of these files are shown below.
If for any reason the virus wasn’t able to extract online encryption key from their server, it will instead opt for a hardcoded offline key which would be the same for all victims (this situation would be preferable to victims since it enhances their chance of decrypting .vlff files in the future). You can detect if an offline key was used if it contains t1 characters appended to the victim’s personal ID. More information about this is provided below this article.
The ransomware will now commence full data encryption by scanning every folder and encrypting them with Salsa20 before locking them with RSA-2048 key. While this is ongoing, the virus will also mark the files with new extension.
Here is a screenshot of _readme.txt ransom note that is traditionally left in all the folders.
To complete the entire process, the virus will send a list of domains to the Windows HOSTS file and also forwards them to the local host IP. Once this is done, the victim won’t be able to access any of the blacklisted sites and if they try to browse any of them, DNS_PROBE_FINISHED_NXDOMAIN error message would come up on the screen. The reason is to prevent the victim from getting help online.
Victims, whose files were encrypted by this virus, should not hesitate and remove VLFF ransomware virus remains ASAP. However, do not forget to use Safe Mode with Networking option as well as a genuine antivirus software such as INTEGO Antivirus. Additionally, we typically advise downloading RESTORO to repair virus damage on Windows OS files.
Now you’ve removed VLFF ransomware, it is time to take the following steps:
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VLFF Ransomware Virus Removal Guidelines
Before you try to remove VLFF Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
Now, you can search for and remove VLFF Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.
In order to use System Restore, you must have a system restore point, created either manually or automatically.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
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It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU ransomware versions are grouped into old and new variants. VLFF Ransomware Virus is considered the new STOP/DJVU variant, just like VTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.
Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.
In order to test the tool and see if it can decrypt VLFF files, follow the given tutorial.
The VLFF decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:
Error: Unable to decrypt file with ID: [example ID]
This message typically means that there is no corresponding decryption key in the decryptor's database.
No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible
This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.
Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.
If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your VLFF extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Victims of VLFF Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:
If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.
Another recommendation is to contact your country's or region’s federal police or communications authority.
You can only open VLFF files if you have the decryption key, or if you were affected by offline encryption type.
To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.
Please follow the guidances provided by the official VLFF decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).
We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.
Beware of fake VLFF decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.
Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.
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