Ransomware

Remove BPQD Ransomware Virus (DECRYPT .bpqd FILES)

BPQD ransomware encrypts all computer files, demands a ransom from the user

BPQD ransomware is a malicious virus that infects computers and encrypts files contained in them. This malware is the latest to emerge from the notorious STOP/DJVU ransomware family. After encrypting files, the virus will equally append .bpqd extension to all the filenames accordingly. E.g. a file formerly identified as 1.jpg will automatically be renamed 1.jpg.bpqd, document.docx will appear as document.docx.bpqd and so on. While the attack is still happening, the ransomware will also drop notes known as _readme.txt in every folder it can locate in the compromised computer. The notes will contain messages sent by the cybercriminals informing the victim about the situation and the need for them to contact them to pay certain fees as ransom in exchange for BPQD decryption tool they will promise to provide.

They will further expatiate that BPQD ransomware virus has succeeded in making all files unreadable inclusive of pictures, documents and various data that may be very important to the victim, and considering the fact they made use of very strong and unique encryption key, then it leaves the victim no other option than to pay the ransom fees they’re asking for to the cybercriminals. Also included will be two email addresses, namely; support@sysmail.ch and supportsys@airmail.cc which the victim would be expected to respond to them with.

Furthermore, they will equally list their decryption service prices as well as the terms and conditions involved with the payment of ransom. They will claim that paying within 72 hours or 3 days of being notified by the cybercriminals will afford the victim a 50% discount. Therefore, instead of paying the full amount of $980, half of it, i.e. $490 would be acceptable by them but once the 3 days grace period elapses, only 100% payment must be made to them.

However, suppose the victim decides to reach out to them. In that case, the cybercriminals will still reel out more conditions by stating that the victim can only make payment through purchase of cryptocurreny that is worth the ransom fee and transferring same to a wallet address of their choice. The reason why they use such method of payment is apparently to avoid being trailed and arrested by law enforcement agencies that may have been notified. In order to convince the victim and pressure them into making payment ASAP, they may request small encrypted file that doesn’t contain valuable information for test decryption. They may send you a decrypted version of it.

No matter the pressure, our cybersecurity experts advise that victims should follow FBI’s guidelines on issues relating to ransom payments and it clearly says NO TO RANSOM PAYMENT. There are various reasons given for this verdict and they include the following:

  • There is no guarantee of recovering lost data even after paying ransom fees.
  • When you pay ransom fees, you’re encouraging cybercriminals to continue in such acts since they would find it profitable.
  • It might be illegal to pay ransom.

To broaden the damage scale on the computer, the malware equally installs information-stealing Trojans – VIDAR or AZORULT with hopes to use to steal sensitive personal information such as software login details, cryptocurrency wallets, and banking details, passwords saved on PC and browsing history. Once cybercriminals get hold of such information, they could use them to perpetrate further crimes like blackmails and robbery.

If your computer was compromised by the discussed malware and you can notice new extensions appended to their names, the most important step to take now is to remove BPQD ransomware virus from your PC without further delay. You can do this effectively by booting your computer through Safe Mode with Networking prior to scanning with an up-to-date antivirus. If you’re not sure of any reliable antivirus to use, we advise you make use of INTEGO Antivirus because it is strong and very effective. You can also download RESTORO to help you repair possible virus damages on your Windows OS files.

Ransomware Summary

NameBPQD Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsVYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here)
Version418th
Extension.bpqd
Cybercriminal emailssupport@sysmail.ch and supportsys@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThe ransomware encrypts all files on the computer and marks them with an additional .bpqd extension, then saves _readme.txt ransom note in every PC folder. This virus may additionally install VIDAR Stealer alongside it. The ransomware may also delete Volume Shadow Copies and modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesRansom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO.

REMOVE MALWARE & REPAIR VIRUS DAMAGE

1 Step. Get robust antivirus to remove existing threats and enable real-time protection

INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.

2 Step. Repair Virus Damage on Windows Operating System Files

Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.

Ransomware distribution techniques you should be aware of

Computer systems often become infected with STOP/DJVU ransomware such as BPQD virus after their user tries to download from malicious online torrents. Cybercriminals usually embed malware on pirated software copies which they use as bait to prey on unsuspecting users. Therefore, opening fake “cracks” or key generators can result in severe malware infection. In contemporary times, victims have continuously reported of malware attacks after downloading certain pirated software copies from online torrents platforms. Some of the most popular ones used by cybercriminals are listed below:

  • Adobe Photoshop;
  • Cubase;
  • Tenorshare 4ukey;
  • AutoCad;
  • Opera browser;
  • Corel Draw;
  • VMware Workstation;
  • Various AV software;
  • Virtual DJ Pro;
  • Fifa 20;
  • Adobe Illustrator;
  • League of Legends;
  • Internet Download Manager;
  • KMSPico (illegal Windows activation tool).

For those that usually visit online torrents platform to illegally download software contents, it is high time you stop it because you could become a victim of ransomware at any moment. Aside the risk of malware attack, downloading copyrighted software contents from such platforms is a copyright infringement and is punishable by law. Instead, it is better to encourage genuine software developers by patronizing their works and paying the requisite fees. Also remember that whatever amount you pay to obtain it legally will always be insignificant compared to the outrageous ransom fees often demanded by cybercriminals. In addition to that, you won’t be at risk of losing vital personal data.

Cybercriminals also distribute ransomware through malicious email attachments whereby they compose believable messages that would be accompanied with attachments crafted with the use of formats like XLS, DOCX and XLS among similar ones that allow JavaScript and other macro functions. They use such platforms to embed payload that would be triggered once they’re opened in any PC.

In recent times, it has become increasingly difficult to detect which email is genuine or scam ones embedded with malware. This is because they often impersonate as family or friends, or even popular corporate brands like Amazon, eBay, FedEx etc. with catchy tags like Invoice, Tracking Details, Order Summary among similar ones. Alternatively, they may decide to make use of email spoofing techniques to hide their originating address. However, the advice is that people should thread with caution when opening random emails. If an email appears odd, then you may as well avoid opening it or any attachment that comes with it.

Finally, it would be in the best interest of STOP/DJVU ransomware victims to avoid suspicious websites that make bogus claims of offering decryption solutions. Most of these sites are fraudulent and they often distribute other versions of ransomware groups such as ZORAB through fake STOP/DJVU decryptors.

More details concerning the infection

For those that want to understand in full details what actually happened during BPQD ransomware attack, you can avail yourself the information contained in this section. The ransomware begins the attack by downloading and running build.exe or build2.exe executables as well as winupdate.exe. Afterwards, it will make a connection with https[:]//api.2ip.ua/geo.json and would save the response in geo.json file. Following that, the malware will gather every piece of information concerning your computer and would store them in the geolocation-related database, including data such as your computer’s geolocation, time zone, zip code, longitude and latitude. The screenshot below shows examples of how geo.json files appear to look like.

The ransomware will also create another file (information.txt) for storing computer’s hardware details, installed software list and other active processes.

At this point, the virus will make a comparison between the country code it extracted from the computer against their list of encryption-exempted countries listed as the Russian Federation, Syria, Ukraine, Armenia, Tajikistan, Uzbekistan, Kazachstan, Kyrgyzstan, and Belarus. If it detects that the computer under attack is domiciled in any of these countries, it will immediately abort its mission, but if it scales through, the ransomware will then extract online encryption key from their database and would merge it with the victim’s ID before saving the result in bowsakkdestx.txt file and to PersonalID.txt file. Here is an example of what these files look like.

If for any reason the virus couldn’t get any online encryption key as expected, it will opt for the use of hardcoded offline key as a replacement. The difference is that such key will be uniform for all victims and improves the victim’s chances of ever decrypting .bpqd files someday, unlike the online key that is unique to each victim and more difficult to breach.

The ransomware will now begin full data encryption process by scanning every folder and encrypting it with Salsa20 before locking it with RSA-2048 encryption key. While this is going on, original filenames will be given additional extension.

Shown below is a screenshot of _readme.txt ransom note which is usually left in all the folders.

At this stage, the virus will delete all Volume Shadow Copies using the help of Command Prompt task as displayed below:

vssadmin.exe Delete Shadows /All /Quiet

Lastly, the virus will add certain domains to the Windows HOSTS file and also map them to the local host IP, thus effectively preempting any possible attempt by the victim to seek help online. Any attempt to browse the blacklisted sites will bring up DNS_PROBE_FINISHED_NXDOMAIN error message.

Remove BPQD Ransomware Virus and Restore lost Files

The first thing you’re advised to do following a ransomware attack is to remove BPQD ransomware virus as soon as possible. Afterwards, you follow the steps outlined below. Meanwhile, always remember to make use of only genuine antivirus software such as INTEGO Antivirus and also set up your system in Safe Mode with Networking before running it.

Once BPQD ransomware virus removal is done, check these recommendations by our team:

  • Get in touch with the local authorities assigned to handle such tasks and report the cyber-attack.
  • Make use of any backup device available to you in recovering your lost files, but ensure that the virus is totally removed before plugging in any external device.
  • This is time to learn possible ways to repair or decrypt files damaged by STOP/DJVU ransomware versions.
  • Also change all login credentials that you were using on the compromised computer.
  • Download RESTORO (secure download link) to identify and repair virus damage on Windows operating system files.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7.. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

BPQD Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove BPQD Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove BPQD Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Compatibility: Microsoft Windows
See Full Review

RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt BPQD files

Fix and open large BPQD files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the BPQD extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. BPQD Ransomware Virus is considered the new STOP/DJVU variant, just like VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt BPQD files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring BPQD files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The BPQD decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your BPQD extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of BPQD Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .BPQD files?

You can only open BPQD files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official BPQD decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake BPQD decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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