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Remove NAKW ransomware virus (2023 Guide)

October 30, 2019 By Norbert Webb 1 Comment

NAKW ransomware hits hundreds of victims, encrypts personal data

Contents

  • NAKW ransomware hits hundreds of victims, encrypts personal data
    • No ways to decrypt files – at least for now
    • Ransomware Summary
  • Distribution means and ways to protect yourself
  • Ways to remove NAKW ransomware virus

NAKW ransomware is a malicious file-encrypting computer virus that originates from STOP (DJVU) ransomware family. The virus is created with the intention to corrupt all files on the target system using the RSA encryption method, add .nakw extensions to filenames and leave a ransom-demanding note called _readme.txt. In this note, the attackers explain that the victim has to contact them via provided emails and pay a specified sum of money to decrypt files. In other words, the cybercriminals demand a ransom.

The ransom note suggests contacting salesrestoresoftware@firemail.cc or salesrestoresoftware@gmail.com to get instructions regarding .nakw file decryption software. To prove that such a tool exists, the ransomware developers suggest decrypting one file for free. However, to recover all files, the ransomware virus demands paying a hefty price. The attackers suggest a 50% discount if the ransom is paid within 72 hours – $490. Otherwise, the price is $980. 

nakw ransomware virus encrypts files and demands money
The files with .nakw extensions can’t be opened once the ransomware encrypts them.

No ways to decrypt files – at least for now

Speaking of data recovery, you must first acknowledge the encryption routine this virus uses. Once installed on the target machine, it attempts to establish a connection with its server to obtain an online key. Otherwise, if it can’t establish this connection, it encrypts files using an offline key. In addition, the virus might use both online and offline keys. A typical indicator that files were locked with the offline key is a personal ID ending in t1. 

NAKW ransomware virus is a new variant of DJVU (STOP). This ransomware family started producing new versions that use an upgraded encryption algorithm since August 2019. These versions include RECO, NOLS, COOT, DERP, and others.

Unfortunately, if you were attacked and your files were encrypted with online key, there are no chances to recover your files. If encrypted with an offline key, you might have a chance to recover some of them in the future. Security researchers need to extract the offline key first. Therefore, please be patient – such things do not happen quickly.

Please keep checking for updates in this tutorial on how to decrypt files locked by STOP ransomware. 

Another thing you should be aware of is that NAKW ransomware can install an information-stealing Trojan named Azorult. This malicious virus is designed to steal passwords saved in your browsers. Therefore, you need to take action to delete it along with the ransomware virus remains.

To remove NAKW ransomware virus successfully, consider using the guidelines given below this post. To automatically clean your computer system, use powerful antivirus software.

Ransomware Summary

NameNAKW virus
TypeRansomware
Malware FamilySTOP ransomware (DJVU)
Encryption MethodRSA
File Extension.nakw
Ransom Note_readme.txt
Ransom Amount$490-$980
Contact Emails (Cyber criminals)salesrestoresoftware@firemail.cc; reserve email: salesrestoresoftware@gmail.com
Decryption available?Impossible. If encrypted with offline key, might be decryptable in the future
RemovalRemove using antivirus of your choice in Safe Mode (see instructions below)

Distribution means and ways to protect yourself

Victims of STOP ransomware all are attacked due to insecure practices when it comes to software installation. It is a well-known fact that this ransomware is bundled with illegal software activation tools such as software cracks, keygens, KMSPico viruses and so on. Therefore, if your files are encrypted and have .nakw extensions now, it means that you have attempted to install paid software illegally, or, in other words, without paying for its license. 

files encrypted by nakw virus cant be opened in any way
Files with .nakw extensions indicate about STOP DJVU ransomware attack.

Please remember that such illegal activators are used as bait by cybercriminals. They can modify programs to make them launch different files and run executives that bear a malicious payload (in other words, ransomware). What is more, software licenses cost way less than ransoms. Besides, we believe that your data was extremely important to you, so please do not take such decisions in the future. As you can see, the results are nerve-wracking, to say at least.

You can learn more about ransomware distribution tricks used by cyber attackers in this prevention guide. 

Ways to remove NAKW ransomware virus

A safe way to clean up your computer system and remove NAKW ransomware along with Azorult is to boot your computer in Safe mode and run an antivirus software then. Additionally, we recommend refreshing the antivirus database first and installing suggested updates for it. This ensures that your antivirus will have a definition of this specific ransomware variant and will be able to eliminate it safely.

You can find instructions regarding NAKW virus removal down below. Please note that you can also remove malware from your system by reinstalling Windows, which is not a recommended option as you can lose all of your data immediately.

Once you complete the given steps, change all your passwords to prevent hackers from stealing more sensitive data or potentially emptying your bank account. Finally, we recommend you to backup .nakw extension files in case there’s an update to the STOP decrypter tool in the future. 

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

REMOVE & PROTECT WITH INTEGO

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

DOWNLOAD RESTORO

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

NAKW Ransomware Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it:

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.
    Remove ransomware using Safe Mode with Networking

Instructions for Windows 8/8.1/10 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,8.1
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Remove files associated with the virus

Now, you can search for and remove NAKW Ransomware files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO Antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).

GET 75% OFF INTEGO ANTIVIRUS FOR WINDOWS

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.
    Starting Windows in Safe Mode with Command Prompt

Instructions for Windows 8/8.1/10 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,7
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
    Start system restore from command prompt using these commands
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.Choose system restore point created before ransomware infection
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

get malwarebytes premium

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

norbert webb author at geeksadvice.com
Norbert Webb

Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.

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Filed Under: Ransomware, Removal guides Tagged With: DJVU

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Comments

  1. vaishu says

    November 21, 2019 at 10:32 pm

    please notify me if decrypter for nakw extention is available

    Reply

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