Ransomware

Remove JJTT Ransomware Virus (DECRYPT .jjtt FILES)

JJTT ransomware lock all files on a computer, demands ransom from the user

JJTT ransomware is a malicious computer virus originating from the STOP/DJVU ransomware family. It is intended to encrypt all files on victim’s computer and mark them with additional .jjtt extension. To illustrate, a file originally called 1.jpg becomes 1.jpg.jjtt, document.docx becomes document.docx.jjtt and so on. After compromising data in a folder, the virus drops _readme.txt note in it. This note contains a message from the ransomware operators, who suggest that purchasing JJTT decryption tool is the only way to recover encrypted data. In other words, virus’ developers seek to extort the computer user while all personal data is being held hostage.

The ransom note suggests that all of victim’s files have been encrypted with strongest algorithms and cannot be recovered without the cybercriminals’ help. According to them, this “help” costs between $490-$980 in Bitcoin, depending how quickly the victim reaches out to the attackers via provided emails – support@sysmail.ch and helprestoremanager@airmail.cc. As stated in the note, the lower price point applies if the victim writes to the criminals within 72 hours. Otherwise, the ransom asked will rise to $980. As usual, the attackers want to receive the payment in cryptocurrency since this helps them to avoid being tracked down.

Additionally, the note suggests testing the proposed JJTT ransomware decryption solution by sending one encrypted file to the attackers via email. The crooks suggest they would reply with a decrypted version of the file only to prove that it is “worth” paying the ransom. However, cybersecurity experts worldwide agree that paying the ransom is not recommended. The same is stated in official FBI’s guidelines regarding ransomware attacks.

The reasons why you shouldn’t pay the ransom are simple. First of all, it never guarantees that you will recover your files. The decryption tool might be faulty or simply a deception; moreover, it might not work due to your modifications to files. Secondly, paying the ransom to cybercriminals encourages them to continue their activities, expand their team and this is simply wrongful approach after being hit by file-encrypting malware.

Finally, you should be aware of the fact that STOP/DJVU ransomware variants like this one tend to compromise the system with information-stealing Trojans such as VIDAR or AZORULT. These malware pieces are capable of collecting login credentials, banking information, cookies, browsing history and more details that can lead to further blackmail.

If you have been hit by this notorious malware, we strongly recommend that you remove JJTT ransomware virus without a delay. The best way to eradicate computer threats is by running an antivirus solution while the computer is booted in Safe Mode with Networking. You can find detailed instructions on how to secure your computer down below. In case you haven’t decided on which antivirus to use, consider trying one recommended by our team of experts – INTEGO Antivirus. Additionally, you may want to go ahead and download RESTORO, a tool that can identify and repair virus damage to Windows OS files.

Ransomware Summary

NameJJTT Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsUIGD, VLFF, MMUZ, RGUY, HFGD, KKIA, SSOI (find full list here)
Version402nd
Extension.jjtt
Cybercriminal emailssupport@sysmail.ch, helprestoremanager@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThis virus encrypts all data on a computer, marks each file with additional .jjtt extension. Then it saves a copy of _readme.txt ransom note in every folder. This ransomware also installs VIDAR Information Stealer on the system. The ransomware may also delete Volume Shadow Copies and modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesRansom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO.

REMOVE MALWARE & REPAIR VIRUS DAMAGE

1 Step. Get robust antivirus to remove existing threats and enable real-time protection

INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.

2 Step. Repair Virus Damage on Windows Operating System Files

Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.

How ransomware-type computer viruses are distributed

The most common distribution method associated with all STOP/DJVU ransomware variants including JJTT virus is malicious and deceptive online downloads. Cybercriminals were noticed to prey on victims who seek for pirated software versions online. The attackers upload fake software cracks, keygens and other tools that simply hide the ransomware payload in them for victims to download themselves. After opening the attached executable file, all victim’s files get compromised instantly. So far, victims have reported downloading the malware along software cracks of these popular programs:

  • Adobe Photoshop;
  • KMSPico (illegal Windows activation tool);
  • Tenorshare 4ukey;
  • VMware Workstation;
  • AutoCad;
  • Opera browser;
  • Corel Draw;
  • Cubase;
  • Adobe Illustrator;
  • League of Legends;
  • Internet Download Manager;
  • Fifa 20;
  • Various AV software.

Please do not download software from unconfirmed sources online (websites offering free and 100% working full software versions, torrent listings, etc.) as this can lead to severe computer infection and theft of your personal information. If you have a habit of doing it, you should remember that it infringes legitimate software copyrights and also puts your privacy at risk. Moreover, a legitimate software license fees are much lower than hefty ransom amounts demanded by cybercriminals. When in need of a specific software, please visit its official developer’s website or its confirmed partner’s website instead.

Another popular way to distribute malware is by injecting a malicious code into documents (PDF, DOCX, XLS and other formats) and sending such files as email attachments to potential targets. The attackers go extreme lengths to deceive computer users, often posing as legitimate companies, work colleagues or bosses and suggesting to immediately open attached contents and reply to the sender. They might even make use of email spoofing techniques to obfuscate the real sender’s email address and display a different one. We recommend that you avoid opening emails you did not await for, and also look out for red flags in the email such as unfamiliar greeting line, sense of urgency, typo mistakes, low-quality and weirdly aligned logos.

Finally, victims of STOP/DJVU ransomware should be cautious when it comes to looking for data recovery solutions online. At the moment of writing this, only Emsisoft and DiskTuna have confirmed solutions to decrypting/repairing files locked by this ransomware strain. However, the functionality of these tools is still limited and depends on several conditions. If you try to find other miracle decryption tools online, you might get infected with additional ransomware such as ZORAB. Its distributors have used the tactic of uploading fake STOP/DJVU decryptors online only to double-encrypt victim’s files.

How this ransomware operates on victim’s computer

In this article section, we will overlook the modus operandi of JJTT ransomware virus. It begins its attack by launching an executable named with 4 random characters, for instance, 5GB5.exe or 14H7.exe. This process then downloads two additional executables named build.exe and build2.exe. In some cases, a helper program under the name of winupdate.exe is also launched to display a fake Windows update prompt for the victim.

The virus then begins collecting information about the breached computer. The way this ransomware works is that it targets computers in specific countries only rather than infecting computers worldwide. It appears that the ransomware is designed not to encrypt files on a computer if it is located in one of the following Commonwealth of Independent Sates (CIS): Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Turkmenistan, Tajikistan, Uzbekistan and Ukraine. To find out computer’s location, the virus connects to https[:]//api.2ip.ua/geo.json and saves the response from this URL to geo.json file. You can see two typical examples of such file below; it contains details such as country code, name, region, timezone, zip code, city, longitude, latitude and so on.

Next, the ransomware creates another text file called information.txt. This file comprises computer’s hardware information, installed software list and active processes. The virus then also takes a screenshot of computer’s desktop and then sends these two files to the cybercriminals’ Command&Control server. You can see a screenshot of this file below.

Next, the ransomware tries to obtain a uniquely generated victim’s encryption key along with personal ID from its Command&Control server. If it succeeds to do so, the victim’s files will be modified with so-called online encryption. If the virus fails to establish the connection with its server, it falls back to so-called offline encryption mode. The difference between these two is that for all victims of offline encryption, the same decryption key can be used to recover all files; in other words, there are slight chances to decrypt .jjtt files in the future as explained in this guide. For online encryption, each victim needs a unique decryption key that matches with the unique encryption key used.

The virus saves the encryption key and victim’s ID into the bowsakkdestx.txt file and also saves the ID into PersonalID.txt file. You can check whether you were affected by online or offline key by inspecting C:\SystemID\PersonalID.txt file. If the string saved there ends in t1, it indicates offline key encryption. You can see an example of both files down below.

The ransomware then begins encrypting all data stored on the computer. It uses Salsa20 algorithm for initial encryption and then secures it with private RSA-2048 key. During this process, each file gets appended with .jjtt file extension. You can see how a virus-affected data folder looks like in the screenshot attached below.

The virus also drops a ransom note named as _readme.txt in several computer folders. Contents of it are showcased below.

Next, the ransomware takes care of Volume Shadow Copies. The virus removes them from the computer using the following Command Prompt task:

ssadmin.exe Delete Shadows /All /Quiet

Finally, the threat modifies Windows HOSTS file. It uploads a list of websites publishing information about computer security, ransomware incident response and related data. The domains of these websites are mapped to victim’s localhost IP, thus causing DNS resolution problem. The computer user can no longer access these websites. Errors equivalent to DNS_PROBE_FINISHED_NXDOMAIN error may appear in web browser when trying to access one of the blocked sites.

Remove JJTT Ransomware Virus and Decrypt Your Files

Victims who had their files encrypted by this notorious malware should rush to remove JJTT ransomware virus and related threats from their computers as soon as possible. This is needed to eliminate virus’ remains and information-stealing Trojans installed. For this, we recommend using the guide provided below to boot your PC in Safe Mode with Networking. From there, run your antivirus software. If you aren’t sure which AV solution to use, consider using a robust and well-reviewed software recommended by our team – INTEGO Antivirus. As an extra step, we recommend you to download RESTORO, a tool that has been proved effective when it comes to repairing virus-damaged Windows OS files.

If you have completed JJTT ransomware removal, please consider reading the following recommendations:

  • Inform your local law enforcement agency about the ransomware attack you just experienced.
  • Use data backups to restore your files fully or partially.
  • Learn possible ways variants of STOP/DJVU encrypted files could be decrypted.
  • Change all passwords that were used on the compromised computer.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

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Use INTEGO Antivirus to remove detected threats from your computer.

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STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

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JJTT Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove JJTT Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove JJTT Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt JJTT files

Fix and open large JJTT files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the JJTT extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. JJTT Ransomware Virus is considered the new STOP/DJVU variant, just like UIGD, VLFF, MMUZ, RGUY, HFGD, KKIA, SSOI (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt JJTT files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring JJTT files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The JJTT decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your JJTT extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of JJTT Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .JJTT files?

You can only open JJTT files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official JJTT decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake JJTT decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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