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GCYI ransomware is the latest malicious file-encrypting virus to emerge from the notorious STOP/DJVU ransomware family. This ransomware encrypts every file detected in a computer it infiltrates and adds .gcyi extension to original filenames. For example, file 1.jpg as initially held in the computer will be renamed 1.jpg.gcyi and the same process will be repeated on all other data. The malware drops ransom notes known as _readme.txt in all computer folders. These notes are notifications sent by the cybercriminals. They inform the computer user about the situation and why the criminals expect the user to pay a certain money mount as ransom in exchange for GCYI decryption tool.
The attackers will point out that GCYI ransomware virus has rendered the entire database of the infected computer useless through encryption and use of solid key. In essence, all documents, pictures, various data etc. contained in the computer would no longer be useful to the owner except he pays ransom to those behind the attack so they could supply decryption tools that would restore them back to normal. Also included in the _readme.txt ransom notes are two emails the victim would be expected to use in communicating with them i.e. support@sysmail.ch and helprestoremanager@airmail.cc.
The note will also contain decryption service prices and the conditions attached with it. They will inform the victim that payment must be made ASAP if they intend to benefit from their ransom fee slash whereby they could pay just 50% of the fee if such payment can be made within the next 72 hours i.e. 3 days. This would bring the cost down to $490 but failure to comply within the “grace period” means that only the maximum fee of $980 would be acceptable.
However, if/when the victim contacts them, he will be giving more conditions, one of which is that payment can only be made through the purchase of cryptocurrency that is equivalent to the ransom fee and transferring it to a wallet address that would be provided by them. The obvious reason why they do this is to avert any possible chance of being tracked down using the payment medium. Still, with cryptocurrency, such fears won’t be there since it provides anonymity.
To encourage the victim to pay without hesitation, they may suggest that one of the encrypted files should be sent to them for test decryption but would also warn that such file must not contain any information that could perceive as important to the victim.
Our in-house cybersecurity experts advise that victims should follow the FBI’s guidelines in situations like this, and it categorically says NO to ransom payment. There are various reasons why paying is strongly discouraged, and the main ones are:
The ransomware is equally known to drop other information-stealing Trojans like VIDAR and AZORULT on the already compromised computer, which they use in trying to steal other important information such as banking details, cryptocurrency wallets, passwords and software login credentials etc. When such sensitive information gets into the wrong hands, it can result in further criminal activities such as stealing or blackmail.
If you’re infected with malware under discussion, we advise you to remove GCYI ransomware virus without any delay. This can be done effectively with the use of strong antivirus software that should be activated while the infected computer is set up in Safe Mode with Networking option. You can make use of any virus of your choice but always ensure they’re genuine. However, if you’re not sure about which brand of antivirus to use, we recommend INTEGO Antivirus. You can also consider downloading RESTORO as repair software to restore your virus damaged Windows OS files.
Name | GCYI Ransomware Virus |
Type | Ransomware; Crypto-malware; Virtual Extortion Virus |
Family | STOP/DJVU |
Encryption type | RSA 2048 + Salsa20 |
Previous versions | VTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here) |
Version | 398th |
Extension | .gcyi |
Cybercriminal emails | support@sysmail.ch, helprestoremanager@airmail.cc |
Additional malware dropped | Azorult or Vidar Trojan |
Damage | The virus uses encryption to lock all files on a computer and connected drives. It also marks each file with additional .gcyi extension. The threat then leaves _readme.txt ransom notes in several folders. Additional malware like VIDAR Stealer will be dropped alongside the ransomware. The file-encrypting virus may also delete Volume Shadow Copies and modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online. |
Ransom note | _readme.txt |
Ransom demand | $490-$980 in Bitcoin |
Distribution | Victims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico. |
Known software cracks to contain this malware | Corel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends. |
Detection names | Ransom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal |
Removal | Remove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO. |
REMOVE MALWARE & REPAIR VIRUS DAMAGE
1 Step. Get robust antivirus to remove existing threats and enable real-time protection
INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.
2 Step. Repair Virus Damage on Windows Operating System Files
Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.
The most common method of spreading any variant of STOP/DJVU ransomware virus, including GCYI virus is through making downloads on malicious online torrents. The cybercriminals usually attach malware to pirated software copies which they upload to online torrents platforms and the virus will become triggered when unsuspecting users download such contents to their computers. The so-called “cracks” and key generators are nothing but baits used by cybercriminals to prey on their victims. Information gathered from victims of ransomware indicate that certain pirated software contents are often used as listed below:
For those that usually visit online torrents platforms, it is high time this habit is dropped for good. It is a lot safer, more convenient, and cheaper in the long run to download software content needs through the officially recognized channels than using malicious online torrents. Whatever fee that is required by the original content developers is always far less than what cybercriminals will demand from those that would eventually become victims of ransomware, and neither would there be any risk of losing vital/sensitive data. Moreover, using such illegal channels is considered a criminal offence and is punishable by law. Therefore, it is advisable for users of software to always pay the requisite fee and download their software needs from the original content developers or their affiliated agents.
Another method used by cybercriminals to spread ransomware is through malicious email attachments whereby they would create believable messages that would be accompanied with attachments formatted with DOCX, XLS or PDF. They work with these particular formats because they enable macro functions and JavaScript which can be used to spread and trigger payloads in diverse random computers.
The biggest challenge is how to differentiate a genuine email from fake ones sent by cybercriminals considering that such emails are now made to appear so much like real ones. They usually pretend to be acquaintances or popular brands such as Amazon, UPS, eBay etc. and would attach files with inciting names like Invoice, Tracking Details, Order Summary among others just to compel the target victim to open them. Alternatively, they sometimes apply email spoofing techniques just to hide the actual sender’s address. Whatever gimmick they use, you should avoid opening emails/attachments that appear odd unless you’re convinced they’re genuine.
Nevertheless, STOP/DJVU ransomware victims should not visit any website that claim to provide decryption solutions because more often than not they are fraudulent. At the moment, only DiskTuna and Emsisoft have proven capability of decrypting/repairing files and you can check here for more details about them. The real intention of those behind such dubious sites is to further scam the victims by spreading other ransomware versions like ZORAB.
This part provides more detailed information about the technical aspects of the ransomware attack and how much the victim’s computer was affected. The first thing the malware does following a ransomware attack is to establish build.exe and build2.exe executables and also winupdate.exe, which acts as a fake Windows update screen. After that, it will connect with https[:]//api.2ip.ua/geo.json before saving the outcome on geo.json file. The malware begins information gathering about the computer, especially its geolocation, time zone, zip code, longitude and latitude, as well as another file that would contain hardware details, software list, and active processes on information.txt. Here is an example showing geo.json file as shown in the display below.
Contents of information.txt file are shown down below.
Making use of the geolocation data, the malware will profile it against a list of countries they designated as encrypted-exempted and they are: Russian Federation, Ukraine, Belarus, Syria, Armenia, Tajikistan Uzbekistan, Kazachstan, and Kyrgyzstan. If it happens that such computer is located in any of these countries, it will stop any further action. However, if it scales this geolocation hurdle, the malware will then extract online encryption key from their server and would merge it with the victim’s ID before saving it in the bowsakkdestx.txt file and to the PersonalID.txt file. Provided in the image below are examples of these files.
If for any reason the malware fails to extract any online encryption key, it will promptly opt for the use of a hardcoded offline key instead. The difference is that online encryption key is unique to every victim, unlike offline key that is uniform to all victims of the same variant of ransomware. You can easily tell if an encryption type is offline if your personal ID has t1 characters appearing at the end of it, and the implication is that .gcyi files can possibly be decrypted going forward. More information about this is provided below.
At this point, the ransomware then commences total data encryption process by scanning the folders and encrypting them with Salsa20 which would also be locked using RSA-2048 encryption key. After modifying a file, the virus also adds .gcyi extension to its original filename.
Displayed here is a screenshot of _readme.txt ransom note which is dropped in several computer folders.
The virus will also delete Volume Shadow Copies by using the command prompt task as displayed below:
vssadmin.exe Delete Shadows /All /Quiet
In completing the encryption process, the malware will add certain domains to the Windows HOSTS file and also map them to the localhost IP, thereby effectively preventing the victim from getting any form of help from those online sites. Any attempt to access those platforms will result in DNS_PROBE_FINISHED_NXDOMAIN error message appearing on the computer display.
The first thing a victim of ransomware is expected to do is to set up their computer in Safe Mode with Networking booting option, before running antivirus software to ensure the virus is completely removed. Our team approves INTEGO Antivirus. Additionally, you may want to download RESTORO to identify and repair virus damage on Windows OS files. Once that is done, the following steps should be followed through accordingly:
OUR GEEKS RECOMMEND
Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:
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GCYI Ransomware Virus Removal Guidelines
Before you try to remove GCYI Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
Now, you can search for and remove GCYI Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.
In order to use System Restore, you must have a system restore point, created either manually or automatically.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
Malwarebytes Anti-Malware
Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU ransomware versions are grouped into old and new variants. GCYI Ransomware Virus is considered the new STOP/DJVU variant, just like VTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.
Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.
In order to test the tool and see if it can decrypt GCYI files, follow the given tutorial.
The GCYI decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:
Error: Unable to decrypt file with ID: [example ID]
This message typically means that there is no corresponding decryption key in the decryptor's database.
No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible
This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.
Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.
If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your GCYI extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Victims of GCYI Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:
If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.
Another recommendation is to contact your country's or region’s federal police or communications authority.
You can only open GCYI files if you have the decryption key, or if you were affected by offline encryption type.
To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.
Please follow the guidances provided by the official GCYI decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).
We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.
Beware of fake GCYI decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.
Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.
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