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Remove NESA Ransomware Virus (Decryption Guide)

October 5, 2019 By Norbert Webb 9 Comments

Nesa ransomware continues attacking victims worldwide

Contents

  • Nesa ransomware continues attacking victims worldwide
    • Threat Summary
  • Stop/DJVU ransomware distribution scheme
  • Remove Nesa ransomware now and restore your files
  • Nesa file decryption guide

Nesa ransomware is a malicious crypto-virus that belongs to Stop (DJVU) ransomware family. The malware mainly spreads via malicious emails and, once executed on victim’s computer, encrypts all files with RSA-2048 algorithm, adding .nesa file extensions to them. After that, the malicious program leaves _readme.txt ransom note which contains instructions regarding data decryption.

STOP/DJVU ransomware is currently the most active ransom-demanding virus which produces new versions daily. The main indicator of a new version is a new file extension used to mark locked files.

In this case, it is .nesa file extension virus, and if you have been infected with it and cannot access your files, continue reading this article. We’ll cover data decryption and Nesa ransomware removal process in detail.

nesa ransomware belongs to stop djvu family
New version of Djvu ransomware spotted on September 24th, 2019.

The aforementioned ransom note left on victim’s computer instructs to purchase Bitcoins and pay $980 worth of them to cybercriminals. If the victim manages to collect the said sum and contact the attackers within 72 hours, then the ransom price drops to $490. The attackers leave two email boxes to contact them:

  • gorentos@bitmessage.ch;
  • gerentoshelp@firemail.cc.

The ransom note suggests sending one encrypted file to the attackers via email and receive a decrypted file as proof that Stop/DJVU or Nesa decrypter exists and is fully functional. The note also contains a personal ID which is basically a long set of digits.

IMPORTANT: If your ID ends with “t1”, you may be able to decrypt your files for free.

The ransomware is essentially similar to Sodinokibi, WannaCry or any other malicious crypto-virus as it aims to extort inattentive computer users who either don’t have backups to restore their files or antivirus to keep their computers protected from malware. If you are one of such users who have been infected by this Djvu variant, you must remove Nesa ransomware virus immediately.

There is no way to decrypt files locked by the ONLINE key. You can only restore part of your files using OFFLINE key or a backup. See decryption steps at the end of this self-help guide.

Threat Summary

Threat NameNesa ransomware virus
Threat TypeRansomware (STOP/DJVU family)
Ransom$490-$980
Encryption UsedRSA-2048
DecryptionNot possible. Recover files using a backup
DistributionInfected emails, software cracks, software bundles, compromised websites
RemovalRemove using antivirus software

Stop/DJVU ransomware distribution scheme

The said ransomware family is mainly distributed via untrustworthy websites, illegal software cracks, and even spyware bundles. Also, some Nesa victims have reported that they were infected via malicious email attachments. As reported by BleepingComputer, the ransomware can lurk in malicious KMSPicoActivator setup.

The only way to keep ransomware viruses at bay is to keep your operating system and installer programs up-to-date, avoid shady links or software, never open suspicious emails and have a backup. Besides, installing real-time antivirus is a highly recommended option. You can learn more about ransomware prevention with this guide.

Remove Nesa ransomware now and restore your files

To remove Nesa ransomware virus, use a decent anti-malware software. The described ransomware tends to install password-stealing Trojans on the victim’s machine, so we suggest staying away from manual removal guides in this situation. However, if you’re willing to try, use the instructions provided below.

After a successful Nesa removal, recover your files from a backup drive. You can also use the decryption instructions provided below the removal guide on how to recover files locked by offline key.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

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RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

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Nesa ransomware Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it:

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.
    Remove ransomware using Safe Mode with Networking

Instructions for Windows 8/8.1/10 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,8.1
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Remove files associated with the virus

Now, you can search for and remove Nesa ransomware files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO Antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).

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Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.
    Starting Windows in Safe Mode with Command Prompt

Instructions for Windows 8/8.1/10 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,7
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
    Start system restore from command prompt using these commands
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.Choose system restore point created before ransomware infection
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

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System Mechanic Ultimate Defense

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Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Nesa file decryption guide

The ransomware can encode files using either OFFLINE or ONLINE or both keys. You can decrypt Nesa files if they were locked by the OFFLINE key. The instructions provided below explain how to decrypt files locked by the offline key.

TIP: BACKUP all of encrypted data on an external storage device before you begin. Unplug it and put it away.
This is EXTREMELY important! Otherwise, the decryptor may corrupt data even more if it fails to work.

Note. If the decryption fails to work, it means your files were encrypted with ONLINE key, and recovery is not possible.

  1. After you create the encoded data backup, download STOP Decrypter from here. It is the original decryptor created by ransomware developers, but it is entirely safe file as tested on VT.
  2. Open the downloaded file.
  3. Copy the entire key (including the —–BEGIN PRIVATE KEY—- and —-END PRIVATE KEY—- parts and paste it into the Private key field in the decryptor.
  4. Fill in the next fields with your personal ID and the name of the ransom note (_readme.txt).
  5. To test decryptor on one file, choose Decrypt File.
  6. If you press Decrypt Folder or START, it will start decrypting all files on a computer.

The OFFLINE .Nesa key:

 -----BEGIN PRIVATE KEY-----
MIIEvwIBADANBgkqhkiG9w0BAQEFAASCBKkwggSlAgEAAoIBAQDRkvpXT0muaEiD
ZZkX4NBi/katwWnoQzi1GKK/AJovFUvDwu/Z1HFDz5muFF0OQHYl//D9vsAx2hG1
/qUSmCK/k81JtHTosrOmFIv5Va62e65eZIyMMu4qOUKJrZLfD4COCHlTR/SzxYD/
7GKcOhbdK4rCiihZOf1EoUsbuNHM/xl0tiGTjfAUdrI/qlNDZ/bt4WpzkqwpLJm+
A91viz7aAE3kxiZZhae4n3cz6YtNNmXshWSbO9nW2SaNeNNdFxihCVT5RLdja9Iv
p9ge2MMpH9pbgZoUt90JKARbKUc/jgDa5KhLLuGQRP+GWx+bSMZPggzbZtiOmj8g
Mh3ovTVJAgMBAAECggEBAIc7UUDfj8rzzb7D41rOHYmTTKY4RQ+zuLba08FuMQ+q
rT3/3udvtzqrjh4PU9CrddGlaqtB2CES9xS54WizNNDsHa6uvDWfgl7rqTrVuCxW
eLi+JxcckiQ62J2gnEJFbY25GBjOOK98BXae4S6wKSrEOwC3R7vzuGL9tUqJIxAk
bFKBZbSG5pbgByaF6Li4Bq/i0KhFtAaUSE6TzLPXlejN9DwWwkOcnNiq5eLShUYT
2XuP70RzJUc+c5WSTMk2M15anig9N4i69lii++r3OjTqMIzZ8voPAAgO4hD2/QXx
x37Onh6DA6jntr+BywOSUvsU5ZpFTpgRv0ZDcI7VqIECgYEA+a5PT7q9zWPu0SRV
bCPVsxPsZXPEaMSCiKfNeFnUvw7ZPCrXggSkhW42dbaNhOSvF7puiMKVzkTta3f4
Mjpq7JssP63niz23SEsd0hNlCGxzHVSTGSxioMo0nsEwly1R6mAGLYphFOcGSAg/
fdb/mwFYJGrGJEnJAfwEIFJv/BkCgYEA1uDQq+EaTzJmj2wj/QcGjUtD2iCSUy3j
vviDUOkPVkgivyrRyEgTrCvjug2T3NpXWgQMnHBQBoHA2rOkE7oHxv9R3BnbAOzN
+a/K0ukRHAX2jY+Ipy2ib6cPkcsk9Sxc+WnEWkl4A1mEW/qv+lWi6QKUU2lsrjT3
jMUla3bMKLECgYEAvKEb+jgyvMEK46Z3gsNv52Ld7aeQczZDB8r+SDZVrCIjrHkR
Z4DqaoPhUP0h3YyHW33VlCyt0K/yTobMU+YecbKps1JG48M0fMGDPfq5EawdK8OB
fjsyKBebuXRqqUvr3w28nRs2TPxcmn7guMl9QjW5yYmBOFkmKwGifGjLgcECgYBi
msPnO+MQ2LYLtrpFEIZHLHS0kiHTnclXBz9rT6fEFlIrm4CtAbZVWcakyDpELMXM
/vKyjy+J7N0M/0aZ7tJG1T9BW3QOVpymqa7PXjiFvY7Io0c4QE68IdOZObl58KOx
qIF8VR6HmvqMItvCaq3Zc1+Rb116C8BVjtp/GALT4QKBgQDrQ7jZJz67TazlbdpD
mNJ0OLHNmWY0Obpy4H3+QTXnNeZw7fML06ed9ybYIsulTHiA/FMvZL54ft9yaLBb
2+Ddt0dt17YC3t5XVaeD6M1eqJpPZw5XsEpNztz7AxcOJ7zaevNMtDEHeEPt3s6I
Uz528lPVGvjO1bDkkD2wJ+TAwA==
-----END PRIVATE KEY----- 
norbert webb author at geeksadvice.com
Norbert Webb

Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.

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Filed Under: Ransomware, Removal guides Tagged With: DJVU

Reader Interactions

Comments

  1. Zeeshan says

    November 23, 2019 at 10:15 am

    I have a Question same case came before me and after taking many efforts i was unable to decrypt so i formatted drive or we can say completely wipe out the data. now the question is if i recover it can i get the decrpted form data or same encrypted type.

    Reply
  2. DanniL says

    October 9, 2019 at 4:33 pm

    decryptor looks like was working, but there´s none file decrypted lmaoo somebody pls help me to recover my files, im using stop Decryptor and decryptor 2
    nothing works to decrypt Nesa Ransomware

    Reply
    • Norbert Webb says

      October 9, 2019 at 6:09 pm

      Decryptor won’t work if your files were encrypted with online key, there is no point in even trying.

      Reply
  3. bob says

    October 7, 2019 at 2:10 am

    trying to insert your key, what is the password ?

    Reply
  4. aamir says

    October 1, 2019 at 2:29 am

    my all data is effected by Nesa can u plz tell how to decrypet the files. thanks for your cooperation

    Reply
  5. erwin ROVIRA says

    September 30, 2019 at 1:34 pm

    i need recover data, i no have a backup. plrase help me.

    Reply
  6. kanak says

    September 30, 2019 at 8:11 am

    is there any decription software ?
    or any other way to recover the data back.

    Reply
  7. john says

    September 26, 2019 at 11:59 am

    is there any decription software for nes virus plz rply

    Reply
  8. Henry Carter says

    September 26, 2019 at 10:55 am

    This has some wonderful guidelines regarding the recovery from ransomware attacks.
    Thanks for sharing the article.

    Reply

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