Ransomware

Remove UYJH Ransomware Virus (DECRYPT .uyjh FILES)

UYJH ransomware seeks to encrypt all of your personal files

UYJH ransomware is a computer virus that encrypts all files on infected computer using Salsa20+RSA-2048 encryption types. This malicious program belongs to the STOP/DJVU ransomware group and is normally recognized from .uyjh extension it appends to each encrypted file. For instance, original file named 1.jpg appears as 1.jpg.uyjh after the attack. After compromising the system, the virus also leaves ransom notes named _readme.txt in many folders so that the victim would notice them. Contents of this note suggest that the only possible way to decrypt locked files is to pay a ransom to cybercriminals and receive UYJH decryption tool in return.

The aim of UYJH ransomware virus is to extort the computer user by taking one’s files hostage and demanding a ransom payment for a tool that can reverse the damage. The virus aims at documents, pictures, videos, music files and archives as well as many other data types. The message from the ransomware operators left in the _readme.txt note suggests that the virus operates by using a robust encryption algorithm and unique key to securely lock all of victim’s files. It also explains that the ransom price varies depending on how quickly the victim reaches out to the attackers via provided emails – support@sysmail.ch and supportsys@airmail.cc.

According to the _readme.txt contents, the decryption tool costs $490 with 50% discount which will be applied if the victim writes to the provided email addresses within 3 days (72 hours) starting from the infection timestamp. Otherwise, the decryption tool price (the ransom) will be raised to $980. The note also suggests inserting victim’s PersonalID in the email and sending one encrypted file (one that doesn’t contain valuable information) in order to receive a decrypted version in return. This way, the cybercriminals hope to spark victim’s motivation to pay the ransom.

After contacting the criminals’ via email, the computer user will find out that the ransom can only be paid using cryptocurrency. In short, the attackers will ask the victim to purchase Bitcoin via one of suggested cryptocurrency exchange platforms and transfer the settled amount to the criminals’ cryptocurrency wallet. The reason behind this is that such transactions are untraceable, thus it prevents law enforcement agencies from tracking the criminals down.

In regards of ransomware response, cybersecurity experts and FBI recommend computer users to refrain from paying ransoms. Some of the reasons that support this suggestion are presented below.

  • Paying a ransom doesn’t always result in successful data recovery.
  • Sending your funds to cybercriminals helps them to create more malware and employ more people.
  • Paying a ransom helps them to identify you as a potential victim in future attacks.

On top of that, victims of STOP/DJVU variants such as UYJH virus should beware that this piece of malware doesn’t spread alone. Instead, it usually comes alongside VIDAR or AZORULT Trojans and various other malware. That said, such pack of threats on your computer can result in private data loss, stealth of your online accounts, identity theft and more. Moreover, cybercriminals can continue to blackmail you after using collected data.

Victims of this malware variant are advised to remove UYJH ransomware virus and related threats from their computers. For this matter, we suggest that you boot your computer in Safe Mode with Networking as explained in the tutorial below this article. Make sure you use a genuine antivirus or malware removal tool only. For repairing virus damage inflicted by this malware, we strongly recommend that you download RESTORO.

Ransomware Summary

NameUYJH Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsKXDE, MPAG, VOOM, GTYS, UDLA, TUID, UYJH (find full list here)
Version443rd
Extension.uyjh
Cybercriminal emailssupport@sysmail.ch and supportsys@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThe ransomware uses encryption to maliciously modify all files on the PC and marks their original names with .uyjh extension. Ransom notes called as _readme.txt will be dropped in every computer folder. This piece of malware usually drags VIDAR Stealer alongside it and also eliminates VSS from the system. On top of that, it tends to modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesTrojan:Win32/Azorult.RW!MTB (Microsoft), Trojan.GenericKD.48809986 (B) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.48809986 (BitDefender), Trojan.MalPack.GS (Malwarebytes), Trojan Horse (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using trustworthy software. To repair virus damage on Windows OS files, consider scanning with RESTORO (secure download link).

REPAIR VIRUS DAMAGE

Scan your system for FREE to detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically. Includes Avira spyware/malware detection & removal engine.

Ransomware distribution in general: avoid getting infected

Ransomware-type threats are mostly distributed via malicious email attachments, pirated software versions accessible via torrent sharing platforms or rogue websites online, fake software update ads and other mediums. All that it takes to download and run the ransomware is to open an infected file unknowingly.

Variants of STOP/DJVU ransomware, including UYJH virus are mostly detected in illegal downloads that comprise of pirated software versions, operating system activation tools (such as KMSPico) and similar. These threats await for unsuspecting victims in various torrent listings online or in websites offering 100% free full paid software versions that can be downloaded in password-protected archives. After opening the alleged setup file, all of malware components will be downloaded and executed on the victim’s computer immediately. In some cases, the malware restarts the victim’s computer after installing itself and setting itself to automatically run after the computer boots up.

Victims of STOP/DJVU reported getting infected after downloading and launching fake installers for popular programs such as Adobe Photoshop, Adobe Illustrator, AutoCAD, Corel Draw, League of Legends and others. Therefore, if you have a bad habit of searching for cracked software versions online, we strongly recommend that you drop it immediately. By doing this, you infringe copyrights of legitimate software developers and expose your personal files and information to a bunch of cybersecurity risks.

To prevent getting infected, we strongly recommend that you source your programs from their official websites or confirmed partner sites only. The same applies to software updates as cybercriminals often use malvertising to target their victims.

On top of that, you should be extremely careful when checking your email. Ransomware operators often use malicious email attachments to spread malware. Such phishing emails are usually designed to look like they come from a legitimate entity, for example, a well-known company such as Amazon, eBay, DHL or others. The attachment comes with a safe-looking name, for instance, an invoice, payment details, order summary or parcel tracking information. The crooks seek to spark victim’s curiosity and trick one into opening the attached file. The attachment usually contains a script that connects to criminals’ domains, downloads the payload and runs it on victim’s PC.

Finally, STOP/DJVU ransomware victims are advised to stay away from suspicious websites offering 100% working decryption tools as these, in short, do not exist. Such rogue decryptors can hide other ransomware or malware variants, for instance, ZORAB. The only tools capable of decrypting or repairing files locked by STOP/DJVU at this moment are created by Emsisoft and DiskTuna, and they only function to a limited extent. You can read more about decrypting/repairing your files with these tools in this guide.

UYJH ransomware modus operandi

This article section covers basic modus operandi details of UYJH ransomware virus. The threat typically consists of several main executables as well as many helper components. The main executable is usually named with 4 random characters and may appear as 7GB8.exe or 8D4B.exe. It also comes with a bunch of build.exe, build2.exe or build3.exe files. Before starting data encryption, the ransomware requests a response from https[:]//api.2ip.ua/geo.json which will be saved into geo.json file (examples shown below).

The said file contains computer’s geolocation data, such as IP address, country, city, zip code and other details. The reason behind this is that the virus needs to figure out computer’s location to avoid infecting computers in Russian-speaking countries. To be specific, malware analysts point out that STOP/DJVU ransomware avoids encrypting data on computers located in Russia, Belarus, Syria, Armenia, Tajikistan, Ukraine, Kazachstan, Kyrgyzstan, and Uzbekistan.

If the computer passes the geolocation test, the virus proceeds and gathers system-related information, such as hardware specifics, installed software and currently running processes’ list. This data will be saved into information.txt file and forwared to Command&Control server along with victim’s desktop screenshot. Shown below is the described file example.

The virus then attempts to request unique encryption key from its server. If this works out, the victim’s computer’s files will be encrypted with one of a kind encryption key, which makes the encryption almost impossible to reverse. If the connection to the server fails due to Internet connectivity issues or the server being down, the ransomware switches to autonomous encryption mode and uses a hardcoded offline encryption instead. Each computer will also be identified with Personal ID, and this ID will be saved to file called PersonalID.txt. The ID and encryption key together will be forwarded to a file called bowsakkdestx.txt. Examples of both files are demonstrated below.

One thing that matters to ransomware victims the most if whether it is possible to decrypt .uyjh files. Unfortunately, in cases where online encryption key was used, this might not be the case. However, for offline encryption victims, their encryption keys match, so this gives a potential opportunity to recover files in the future. For information how to identify the encryption type and how/when files can be restored, please read this guide.

The ransomware carries out data encryption using Salsa20 encryption additionally secured with RSA-2048. During this procedure, each file will be marked with an additional .uyjh extension. See the screenshot below to see how an affected data folder looks like.

Contents of _readme.txt note dropped in each folder are depicted below.

Last modifications to computer files initiated by the ransomware involve adding a list of domains to the Windows HOSTS file. The virus maps them to localhost IP, which causes a DNS error and prevents the user from visiting them. It appears that this ransomware seeks to block every website that might provide relevant ransomware response information for the computer user. Attempts to visit any of them will cause the web browser to display DNS_PROBE_FINISHED_NXDOMAIN or similar error.

Remove UYJH Ransomware Virus and Decrypt .uyjh Files

If you have unfortunatelly fell into a trap of file-encrypting malware described, you should take action to secure your computer. To remove UYJH ransomware virus and any other malware remains, we recommend you to run an up-to-date antivirus or malware removal software after booting your PC in Safe Mode with Networking.

A good tool to repair virus damage is RESTORO, which you can download via provided link.

Once UYJH ransomware virus removal is complete, take a look at the following recommendations:

  • Inform your local law enforcement agency about the ransomware attack incident.
  • Use data backups to recover your files. If you didn’t have any, consider creating them from now on on a regular basis;
  • Learn more about ways STOP/DJVU encrypted files could be decrypted or repaired.
  • Immediately change all passwords associated with the compromised computer.

OUR GEEKS RECOMMEND

Our team recommends removing malware using a professional antivirus software and then using the following tool to repair virus damage to Windows system files:

REPAIR VIRUS DAMAGE TO YOUR COMPUTER

DOWNLOAD RESTORO

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

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UYJH Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove UYJH Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove UYJH Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt UYJH files

Fix and open large UYJH files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the UYJH extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. UYJH Ransomware Virus is considered the new STOP/DJVU variant, just like KXDE, MPAG, VOOM, GTYS, UDLA, TUID, UYJH (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt UYJH files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring UYJH files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The UYJH decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your UYJH extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of UYJH Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .UYJH files?

You can only open UYJH files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official UYJH decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake UYJH decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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