Removal guides

Remove SBPG Ransomware Virus (DECRYPT .sbpg FILES)

SBPG ransomware encrypts victim’s files for a ransom

SBPG ransomware is a variant of the dangerous but widely known STOP/DJVU ransomware family. This malicious and highly disruptive malware often targets all files contained in any computer it infiltrates and automatically encrypts them i.e. make them unreadable/useless and afterwards, appends .sbpg extension to each of them respectively. E.g. a saved file called 1.jpg becomes 1.sbpg and same is applicable to all other files. While the cyber-attack is still ongoing, a note known as _readme.txt will be dropped all folders. The _readme.txt file contains a note from the cybercriminals informing the victim how to pay a certain ransom fee that will fetch them SBPG decryption tool.  

Those behind the cyber-attack will inform the victim that SBPG ransomware virus has encrypted their entire files as contained in the computer, and since they made use of a very strong encryption key, they won’t be able to have access to the files anymore. However, if they can meet up with their ransom demand, the file decryption tool would be made available to him. To facilitate communication between them, these emails: manager@mailtemp.ch and helpsupportmanager@airmail.cc would also be forwarded to the victim.  

Furthermore, they will notify their victim about certain payment conditions they must adhere to. For instance, they will point out that even though the ransom fee is $980 but they will be willing to accept a 50% discount which brings the ransom fee to $490, provided the victim would be fast enough to pay within 72 hours/3 days.  

The moment the victim indicates interest in paying the ransom fee, they would direct him to pay the cryptocurrency worth of the fee into a wallet address they would make available. They apparently use this medium as a precautionary measure to always remain anonymous and avoid being tracked by law enforcement agents. In order to convince the victim about their capability to restore the encrypted files, they may inform them to forward any random piece but such must not contain any information they could perceive as important to the victim.

Our policy as formulated by in-house cybersecurity experts is in tandem with FBI guidelines, and both recommend that victims SHOULD NOT PAY RANSOM, regardless of the situation. The reason for this stance is because there is no guarantee you will recover your encrypted files, even if you pay the stipulated ransom fee. Also, when victims pay ransom, they are only encouraging the cybercriminals to continue being a menace since they would find it profitable and would be spurred to even widen their net. 

In addition, the virus equally releases other Trojans like VIDAR among others that are known to steal information from the already compromised computer. Such vital information that would be under threat of being stolen include banking details, software account login details, cryptocurrency wallets, browsing history, passwords saved in your browser etc. and once they get hold of these sensitive details, the victim would be at risk of further blackmail.  

For those that are victims of STOP/DJVU variant already, you will need to urgently remove SBPG ransomware virus as soon as you can from your computer. You can make use of any strong and genuine antivirus to run a full scan on your computer. Our team recommends an exceptional one – INTEGO Antivirus. You can read more about it here. As an additional step, we suggest downloading RESTORO to repair virus damage on Windows OS files.

Ransomware Summary

NameSBPG Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsVTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here)
Version364th
Extension.sbpg
Cybercriminal emailsmanager@mailtemp.ch, helprestoremanager@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThe ransomware targets to encrypt all files on the victim’s PC system and appends them with .sbpg extensions to make affected data distinguishable. Additionally, the virus saves _readme.txt ransom notes in every folder. The malware may also compromise the computer further and drop information-stealing Trojans on the system. The ransomware will delete Volume Shadow Copies to prevent access to existing System Restore Points. Some versions may also edit Windows HOSTS file to block access to a set of domains.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesTrojan:Win32/Krypter.AA!MTB (Microsoft), Gen:Variant.Fragtor.36858 (B) (Emsisoft), UDS:Trojan.Win32.Scarsi.gen (Kaspersky), Gen:Variant.Fragtor.36858 (BitDefender), MachineLearning/Anomalous.95% (Malwarebytes), Packed.Generic.528 (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO.

REMOVE MALWARE & REPAIR VIRUS DAMAGE

1 Step. Get robust antivirus to remove existing threats and enable real-time protection

INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.

2 Step. Repair Virus Damage on Windows Operating System Files

Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.

Ways through which ransomware are distributed

One of the most common ways through which STOP/DJVU ransomware variants (including SBPG virus) are spread is by downloading malicious torrents. Certain pirated software copies, especially counterfeit of some popular ones are often laced with malwares and uploaded in online torrents libraries. Most of the victims of cyber-attacks have reported visiting such illegal sites before their computer systems became compromised. Therefore, such platforms should be avoided at all costs, including those that claim to offer license activation tools or “cracks”. Indeed, there are countless software contents that cybercriminals reproduce for the purposes of spreading malware, but below are the most common ones:

  • Cubase;
  • Adobe Illustrator;
  • VMware Workstation;
  • Fifa 20;
  • Opera browser;
  • AutoCad;
  • Tenorshare 4ukey;
  • Corel Draw;
  • KMSPico (illegal Windows activation tool);
  • Adobe Photoshop;
  • League of Legends;
  • Internet Download Manager.

So far, it has become evident that visiting online torrents libraries is never a smart idea; therefore computer users should avoid them. We always advise individuals to obtain their software needs legitimately, either directly through the official sites of the original content producers or their authorized third party agents. Online torrents platforms may appear cheap on the face value but they’re mostly traps set by cybercriminals to catch unsuspecting victims. Also, when you source your software content needs legitimately, you will be encouraging the industry to grow and you won’t be at risk of possible lawsuits for using illegal pirated software copies. 

Aside online torrents, another prolific way cybercriminals distribute ransomware is through malicious email attachments. In this format, they often create believable messages and documents, particularly making use of PDF, XLS or DOCX. These ones are popular because they have features that enable JavaScript or other macro functions that make it easy for the payload to be downloaded and released on any computer system. 

The worrying part is that trying to figure out if a particular email is genuine or a malware-carrying content can be quite difficult. The reason is because cybercriminals have devised means of camouflaging their emails to appear genuine. They may pretend to be family, friend or colleague, or even front as emails originating from reputable corporations like FedEx, Amazon, or eBay and would attach compelling files that would be named Invoice, Order Summary or Tracking Details etc. Alternatively, they even decide to obfuscate the originating email address with the use of email spoofing techniques. Nevertheless, our stance still remains that emails shouldn’t be opened indiscriminately. If you’re not expecting an email or have any business whatsoever with a brand sending you one, then it may not be wise to open such email. 

If, as the case may be, you’re already a victim, it is still necessary that you should avoid any website that claim to have decryption solutions. Such does not exist at the moment and throwing caution to the wind because you’re already a victim can lead to further damage in two ways, namely;

Further details about malware infection

For those that may be wondering about the extent of damage that was done to their computer system during the SBPG ransomware attack, this section would provide more insight. Generally, the first thing malware does after infiltration is to set up build.exe or build2.exe as well as winupdate.exe (i.e. the algorithm that prompts fake Window screen). Then, it makes a connection with https[:]//api.2ip.ua/geo.json while the result would be saved in geo.json file. It will then commence the process of gathering every piece of information about the computer such as its geo-location, time zone, zip code, hardware features and software contents, as well as longitude and latitude. This set of information will be forwarded to their central server. 

Below image is an example of geo.json file.

Examples of files containing information about victim’s PC geolocation.

Afterwards, the malware will compare the geolocation of the computer against their list comprising of encryption-exempted countries, they are; Ukraine, Russia, Belarus, Kyrgyzstan, Syria, Kazachstan, Armenia, Tajikistan and Uzbekistan. If the computer’s geo-location matches with any of these countries, it will instantly stop any further attempt at encryption. However, if otherwise, it will proceed by fetching online encryption key from their central server which would be combined with the victim’s ID and saved to bowsakkdestx.txt file and to PersonalID.txt file. 

Please check below to see how these files appear.

Example of bowsakkdestx.txt file and PersonalID.txt file (online key).

However, if the virus fails to get an online encryption ID, it will make use of an offline ID which would be uniform for all victims of that same virus variant. You can tell if an offline ID was used if t1 key characters appear at the end of the personal ID. The implication of using an offline ID is that it increases the chances of decrypting .sbpg files, going forward.  

More details about this is provided below this article. 

At this stage, the ransomware will commence full data encryption process by scanning all folders and encrypting them with Salsa20 before locking the encryption with RSA-2048 key. While this process is still ongoing, the virus will mark every file with more extensions.

Screenshot of data folder after the ransomware attack.

The image below is an example of _readme.txt ransom note dropped in every folder.

_readme.txt note contents.

Next thing the virus does is to make use of Command Prompt task in deleting all Volume Shadow Copies as shown here: vssadmin.exe Delete Shadows /All /Quiet.

Additionally, the virus gathers information about compromised system, such as infection timestamp, computer name, hardware details, active processes and installed software. Gathered information is saved to information.txt file and also transferred to criminals’ C&C server. You can see an example of this file below.

The virus gathers some details about the compromised computer.

The virus then wraps it up by compiling a list of domains on Windows HOSTS file and saves them on the localhost IP. By blacklisting these domains, the victim won’t be able to have access to them anymore and when he tries, DNS_PROBE_FINISHED_NXDOMAIN error message may appear on the screen each time the victim tries to browse any address from the list. The purpose of blacklisting these particular sites is to prevent the victim from getting any help online. 

The virus would drop additional malware on the already compromised computer, particularly Trojans like VIDAR or AZORULT

Remove SBPG Ransomware Virus and Recover Your Files

The two basic things victims should do once they discover they’ve been infected by malware is to report the situation to local authorities in charge of handling such issues and also to remove SBPG ransomware virus immediately. The guide below will teach you how to safely and effectively make use of antivirus while setting up your computer appropriately. If you’re looking for a trustworthy antivirus to use, our team recommends INTEGO Antivirus. Additionally, you may want to try and download RESTORO, which comes in handy when trying to repair virus damage on Windows OS files.

Now that you’ve completed SBPG virus removal, it is time to follow through on these steps as recommended by our experts: 

  • You should inform the appropriate local authorities in charge of handling cybercrime and related issues;
  • Now is the time to put your backup devices to good use. However, you need to ensure there are no more traces of malware in your computer system before plugging any external storage device;
  • Learn possible ways you can repair files damaged by STOP/DJVU versions;
  • All passwords associated with the compromised computer should be changed as a matter of urgency.

Cybercriminals are still very much on the prowl, desperately looking for unsuspecting users to prey on. However, by following the recommendations as stipulated here, it would help in preventing most of these unsavory experiences. 

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7.. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

SBPG Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove SBPG Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove SBPG Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Compatibility: Microsoft Windows
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt SBPG files

Fix and open large SBPG files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the SBPG extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. SBPG Ransomware Virus is considered the new STOP/DJVU variant, just like VTYM, KQGS, XCBG, BPQD, EYRV, UIGD, VLFF (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt SBPG files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring SBPG files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The SBPG decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your SBPG extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of SBPG Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .SBPG files?

You can only open SBPG files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official SBPG decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake SBPG decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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