Hello.
All of my files were compromised by ZWER ransomware, which has done something to them and now I cannot open them no matter what. I have noticed that I can open my music files, but they're also corrupted in some way?
I have found _readme.txt note in folders with the .zwer files, contents shown below.
ATTENTION!
Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-gSEEREZ5tS
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
helpmanager@mail.ch
Reserve e-mail address to contact us:
restoreadmin@firemail.cc
Your personal ID:
9117JIdsdseFd7sMcb3MJ53kiKHXL8qBlaPP0HoSFp6VQxiYZit1
Help - how can I restore my files? I have lost very important memories and my university work.
Hello.
At the first sight it seems that your files were corrupted by offline encryption, which is a very good sign. Please confirm that the string in C:/SystemID/PersonalID.txt file ends in t1 as well. If so, you're affected by offline encryption, which is likely to be decryptable in the future.
To learn more about the ransomware, we invite you to read the ZWER ransomware guide on our website. To learn more about decryption and see whether your ransomware extension version is supported yet or not, please follow updates in this guide on STOP/DJVU decryption.
Regards,
Geek's Advice team