Ransomware

Remove VYIA Ransomware Virus (DECRYPT .vyia FILES)

VYIA ransomware is designed to lock all your computer files via encryption

VYIA ransomware is an emergent file-encrypting computer virus with proven links to the notorious STOP/DJVU ransomware family. Just like others within the family, it attacks by encrypting all files it can locate in any computer it infects while also appending .vyia extension to each file name. Take for instance, a file that was formerly saved as 1.jpg becomes 1.jpg.vyia and the same action is repeated on all others. Also, while the attack is still ongoing, certain ransom notes known as _readme.txt will be dropped in every folder. These notes contain information from the cybercriminals behind the attack explaining the situation and the need for the victim to reach out to them in order to certain fees as ransom in exchange for VYIA decryption tool.

As contained in the notification, they will explain that VYIA ransomware virus was able to encrypt the entire files contained in the compromised computer, which include important documents, pictures, and indeed all other data. Therefore, since a very strong and complex encryption key was used, the victim won’t be able to recover them again except they pay a certain fixed amount as ransom so they could decrypt the files. Two emails – support@sysmail.ch, helprestoremanager@airmail.cc will equally be dropped which they hope the victim will respond with.

Also included in the notification are decryption service prices which are listed as follows as well as the conditions of payment: Although ransom fee is quoted as $980 but they will inform the victim that 50% discount is available provided they can pay the ransom within three days or 72 hours of being notified, which brings it down to $490. However, failure to do so within that specific period means only 100% payment would be acceptable by the cybercriminals.

However, if the victim decides to contact the cybercriminals through any of the emails provided, they will also direct him to make payment by purchasing cryptocurrency that is worth the amount earlier quoted in hard currency and transfer it to wallet address they will provide. Obviously, they only accept such medium of payment because of the anonymity it provides. In order to prove to the victim about their expertise and influence him to make payment without further delay, they often request for excerpts of the encrypted file to be sent to them for test decryption, but will also warn that such excerpt must not contain any information that could be perceived as important.

In any case, our cybersecurity experts recommend that victims should only follow the FBI’s directive regarding ransom demand/payment which clearly says NO TO RANSOM PAYMENT. Why they take such a stand is because, generally, making ransom payments does not guarantee file recovery. Worse still, such payment would only encourage malware developers to continue constituting nuisance by employing more hands and creating more malware since they would find it highly profitable. Already, many people are ripped off through this means annually and this has to stop.

Additionally, this virus is infamous for dropping Trojans like AZORULT and VIDAR that passively steal sensitive information such as browser cookies, banking details, software login credentials, cryptocurrency wallets, passwords, browsing history etc., which the cybercriminals equally use in perpetrating more fraudulent acts like blackmails and robbery.

For those that have been infected by this variant of STOP/DJVU ransomware, it would be in your best interest to remove VYIA ransomware virus without any delay. You can do this effectively by activating any strong antivirus software while the computer is set up in Safe Mode with Networking. If you’re not sure of any brand of antivirus to work with, please do not hesitate to go for INTEGO Antivirus because it is among the best out there as verified by our team. Another option we recommend considering is downloading RESTORO which is proved reliable when repairing virus-affected Windows OS files.

Ransomware Summary

NameVYIA Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsVYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here)
Version413th
Extension.vyia
Cybercriminal emailssupport@sysmail.ch, helprestoremanager@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThe ransomware encrypts files and marks them with an additional .vyia extension and drops _readme.txt notes in data folders. Additionally, this virus may drop VIDAR Stealer on the system. The ransomware may also delete Volume Shadow Copies and modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesRansom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO.

REMOVE MALWARE & REPAIR VIRUS DAMAGE

1 Step. Get robust antivirus to remove existing threats and enable real-time protection

INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.

2 Step. Repair Virus Damage on Windows Operating System Files

Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.

Ransomware distribution techniques computer users should be wary of

The most common way through which computer users often become victims of STOP/DJVU ransomware variants including VYIA virus is when they download from online malicious torrents. Cybercriminals are known to always upload pirated software contents that are laced with malware to such platforms and they become triggered when unsuspecting users download them in their various computers. Therefore, the so-called “cracks” and key generators among other fake contents created by them are highly dangerous and should be avoided. The cybercriminals then upload such contents to online torrent libraries as baits to lure their victims, the most popular pirated ones they often use are listed below:

  • League of Legends;
  • Fifa 20;
  • Tenorshare 4ukey;
  • AutoCad;
  • Opera browser;
  • Corel Draw;
  • VMware Workstation;
  • Cubase;
  • Adobe Illustrator;
  • Adobe Photoshop;
  • Internet Download Manager;
  • KMSPico (illegal Windows activation tool).

Therefore, if you’re among those that often visit malicious online torrents platform, you’re advised to immediately stop such risky behavior. Cybercriminals prey on users who want to make use of copyrighted software content illegally and without paying the requisite fees attached to them. Also, remember that such activity goes against copyright laws and offenders are liable to be penalized. On the contrary, we suggest that users should rather encourage software developers by obtaining their products legitimately and also paying the fees attached to them. It is also important to note that whatever amount a user pays for such needs would always be insignificant when compared to the huge ransom demands usually made by cybercriminals on their victims, and neither will there be any risk of losing vital and sensitive information.

Another method used by cybercriminals to distribute ransomware is through malicious email attachments. In this method, they would compose highly believable and “real” looking messages that would be accompanied with attachments that were crafted using formats such as DOCX, PDF and XLS among others that allow JavaScript or Macro Functions, both of which can be used in downloading payload from external sources and triggering them in other computers.

The most worrisome part of it is that cybercriminals have increasingly become more sophisticated in recent times and would either send emails that appear to be coming from either friends/family/colleagues or just any popular brand out there. The brands they usually impersonate include Amazon, UPS, eBay, DHL, and FedEx, among others, and would also use compelling terms like Tracking Details, Invoice, and Order Summary etc. Alternatively, they may even make use of email spoofing tactics to hide the actual sender’s email address.

However, no matter the gimmick they may use, it is important to apply common sense at all times. If an email is unexpected or suspicious for any other reason, then it could be a red flag and you should avoid opening such.

Furthermore, those that unfortunately became victims of any variant of STOP/DJVU ransomware should avoid certain websites that usually claim to provide miraculous decryption solutions because such rarely exist. Currently, only DiskTuna and Emsisoft have proven to be reliable in decrypting/repairing STOP/DJVU encrypted files.

More information about the infection

For those who want to understand more about the extent to which their PCs were affected following VYIA ransomware attack, this section would certainly come in handy. The first thing this computer virus does is to set up build.exe or build2.exe executables alongside winupdate.exe that pops up fake update Windows screen. The virus then requests the computer’s geolocation information by connecting to https[:]//api.2ip.ua/geo.json URL, and saves the response to the geo.json file. Afterwards, it will begin information gathering of relevant details about the computer under attack and would be stored as geolocation-related data; such information will include the computer’s geolocation, latitude and longitude, and zip code details. Shown in the image below is an example of how the geo.json file appears.

Another file will also be created for hardware details, the installed software list, as well as active processes that would be forwarded to information.txt.

At this point, the malware will make a comparison between the country code of the infected computer and certain countries they designated as encryption-exempted nations, namely: Russian Federation, Syria, Armenia, Belarus, Tajikistan, Ukraine, Uzbekistan, Kazachstan and Kyrgyzstan. If it shows that the location of the computer is within any of the aforementioned countries, it will instantly abort its operation. If otherwise, it will begin the full data encryption process by going to their server to extract online encryption key, including the victim’s ID, and would save them in both bowsakkdestx.txt file and PersonalID.txt file. You can check below to see examples of these files.

Under specific circumstances, the virus might fail to extract any online encryption key from their server. In such a case, it resorts to the use of a hardcoded offline key, which is the same for all victims of that particular virus variant. The appearance of t1 characters as a suffix to the personal ID is an indication that offline key was used and raises hope that .vyia files could be decrypted going forwarded. More details about this are provided below.

At this stage, the ransomware will proceed to full data encryption by scanning every folder and encrypting them with Salsa20 before locking the encryption key with the RSA-2048 key. To make encrypted file distinguishable, the virus also appends .vyia extension to its name.

Here is a screenshot of the _readme.txt ransom note dropped in several computer locations.

Afterwards, the virus would delete all Volume Shadow Copies using the help of the command prompt task as displayed below:

vssadmin.exe Delete Shadows /All /Quiet

In completing the process, the malware will blacklist some domains by adding them to the Windows HOSTS file. Any attempt by the victim to access them may bring up a DNS_PROBE_FINISHED_NXDOMAIN error message. This is a cunning attempt to prevent the victim from getting help online.

Remove VYIA Ransomware Virus, Recover Lost Files

In conclusion, it is important to reiterate that victims of STOP/DJVU variants should remove VYIA ransomware virus from the infected PC without any delay and also follow the steps outlined below. Meanwhile, remember that it is necessary to set up your computer in Safe Mode with Networking option before running an antivirus on it. Our recommended AV solution is INTEGO Antivirus which we consider reliable and powerful.

Steps to take now you’ve removed VYIA ransomware virus:

  • Get in touch with the relevant government agency nearest to you and inform them about the situation.
  • Restore lost data with any backup device available to you.
  • It is time to learn about possible ways STOP/DJVU encrypted files can be decrypted.
  • It is very important to change all passwords that were used on the infected computer.
  • Consider downloading RESTORO to identify and repair damage caused for Windows OS files.

Above all measures, it is best to remain proactive by avoiding risky online behaviors that could put one in danger of becoming a victim to cybercriminals.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7.. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

VYIA Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove VYIA Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove VYIA Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Compatibility: Microsoft Windows
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt VYIA files

Fix and open large VYIA files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the VYIA extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. VYIA Ransomware Virus is considered the new STOP/DJVU variant, just like VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt VYIA files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring VYIA files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The VYIA decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your VYIA extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of VYIA Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .VYIA files?

You can only open VYIA files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official VYIA decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake VYIA decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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