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VFGJ ransomware is a new file-encrypting computer malware that belongs to the STOP/DJVU ransomware family. This malicious virus works by encrypting data contained in all folders within any computer it infects thereby automatically rendering them useless. Once it encrypts a file, it will append .vfgj extension after its original extension. Here is an example; a file that was initially saved as 1.jpg becomes renamed to 1.jpg.vfgj and the same process is repeated on all others. After initiating the attack, this notorious ransomware will start dropping ransom notes known as _readme.txt in all the folders. Contained in the ransom notes are messages sent by the cybercriminals explaining what has happened and why the victim should contact them in order to pay ransom that will make them eligible to receive VFGJ decryption tool.
They will point out that all critical data contained in the computer system, including documents, pictures, vital data, personal details etc. have all been made unusable and considering the fact that very strong encryption algorithm was used, the victim has no other alternative they can leverage to reverse the process except by paying ransom t them. For communication purposes, they will also include two email addresses, namely: support@sysmail.ch and helpsupportmanager@airmail.cc.
The cybercriminals will also mention how much the so-called decryption service is going to cost as well as the terms of payment. In order to pressurize the victim into paying immediately, they will give a condition that the victim will earn a 50% ransom fee price slash if they can pay within 72 hours/3 days, in essence, they would have to pay $490 instead of the initial asking fee of $980. However, they would threaten that once 3 days elapses, only the full amount will be acceptable.
If the victim decides to get in touch with them, they will inform him that payment can’t be made with liquid cash or bank transfer, rather only cryptocurrency will be accepted. So, they will provide a wallet address where the victim would be expected to transfer the cryptocurrency equivalence of the ransom fee. They make use of this medium in order to hide their identity and prevent possible detection and arrest by law enforcement agents. They may equally suggest for excerpts of the encrypted file to be sent to them for test decryption, as a way of assuring the victim of their expertise.
Just like the FBI’s guidelines as regards to ransom payment, our company’s cybersecurity experts equally advise victims of ransomware not to comply with the demands made by cybercriminals. Therefore, DO NOT PAY RANSOM REGARDLESS OF THE PRESSURE! Always have it in mind that there is no guarantee of recovering your lost data even after paying ransom. Also, when victims pay ransom to cybercriminals, they’re helping them to grow their capacity, employ more hands, and make profits. However, if everyone refuses to pay the ransom, they will have no incentive to continue in their criminal activities.
Worse still, the virus is also known to drop to Trojans like AZORULT and VIDAR that are infamous for stealing information from an already infected host. They can covertly steal vital personal information such as banking details, software credentials/account login details, browsing history, cryptocurrency details and passwords etc. Such sensitive details in the hands of cybercriminals can lead to further blackmail and theft.
Individuals whose computers were compromised with STOP/DJVU ransomware should endeavor to remove VFGJ ransomware virus without delay. You can get rid of it with the use of any strong and reliable antivirus software while setting up your computer in the Safe Mode with Networking option. However, you should ensure that the antivirus software you’re using is genuine.
Name | VFGJ Ransomware Virus |
Type | Ransomware; Crypto-malware; Virtual Extortion Virus |
Family | STOP/DJVU |
Encryption type | RSA 2048 + Salsa20 |
Previous versions | VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here) |
Version | 374th |
Extension | .vfgj |
Cybercriminal emails | support@sysmail.ch, helprestoremanager@airmail.cc |
Additional malware dropped | Azorult or Vidar Trojan |
Damage | The ransomware attacks victim’s personal files: encrypts them, then marks their file names with an additional .vfgj extension. The malware provides cybercriminals demands by leaving _readme.txt ransom notes in every affected data folder. This ransomware also tends to install information-stealing Trojans on the system, the latest noted variant being used is VIDAR Stealer. The ransomware eliminates Volume Shadow Copies to prevent access to previously created System Restore Points. Some versions may also alter Windows HOSTS file to block access to a specific cybersecurity-related domains. |
Ransom note | _readme.txt |
Ransom demand | $490-$980 in Bitcoin |
Distribution | Victims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico. |
Known software cracks to contain this malware | Corel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends. |
Detection names | Trojan:Win32/Sabsik.FL.B!ml (Microsoft), Trojan.GenericKD.47856736 (B) (Emsisoft), VHO:Trojan.Win32.Convagent.gen (Kaspersky), Trojan.GenericKD.47856736 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal |
Removal | Remove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO. |
REMOVE MALWARE & REPAIR VIRUS DAMAGE
1 Step. Get robust antivirus to remove existing threats and enable real-time protection
INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.
2 Step. Repair Virus Damage on Windows Operating System Files
Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.
There are various ways by which computer systems can get infected with variants of ransomware, including VFGJ virus, but one of the most common is through downloading malicious torrents. The rogues that create such malware often hide them in fake key generators, “cracks,” and similar pirated software copies. Once unsuspecting users download them in their computers, they unknowingly trigger a ransomware attack. Information gathered over the years has shown that certain software copies are often used by cybercriminals who upload them to diverse online torrent libraries. Some of the most popular ones are listed below:
For those that have a tendency of visiting online torrents libraries to acquire software illegitimately, now is the time to put a stop to such dangerous and illegal activity. Do not give cybercriminals the chance to prey on you and extort huge sums of money from you while you also stand to lose potentially important data. In addition to the above-mentioned risks, downloading of copyrighted software products without the permission of the content owners or paying the requisite fee is tantamount to stealing and is subject to prosecution in the court of law. Instead, computer users should always visit the official pages or their endorsed third-party agent sites and pay the cost of the software copies they need. The token you pay will always be little compared to the huge amount cybercriminals will demand from you when you eventually become their victim.
Another popular way they distribute ransomware is through malicious email attachments. Cybercriminals often create fake but believable messages alongside attachments created on platforms like XLS, DOCX or PDF. They make use of these particular platforms simply because macro functions and JavaScript can be applied on them, thus making it possible for payloads to be attached to them.
The worrisome aspect of it is that trying to decipher if a particular email is genuine or not can be quite difficult sometimes. The cybercriminals are increasingly becoming more sophisticated in their gimmicks and now make their emails to appear so “real”. They often claim the identity of popular brands such as DHL, Amazon or eBay while giving the attachment compelling names like Invoice, Tracking Details or Order Summary, etc. Conversely, they may even opt for the use of email spoofing methods to disguise the actual originating address. When faced with such uncertainty, it is best to err on the side of caution because opening a malware-carrying attachment is enough to cause irreversible damage.
Nevertheless, victims of STOP/DJVU ransomware should not think they can afford to be careless while believing that the worst has been done already. Avoid any website that claim to have decryption solutions because such rarely exist. Most of them are dubious and their intention is to distribute other variants of ransomware disguised as STOP/DJVU decryptors. The end result could be double-file encryption of your files and theft of sensitive data.
If you’re at a loss about the extent of damage that may have occurred to your computer due to VFGJ ransomware attack, then this section will come in handy. The first thing the malware does following the infection is to establish build.exe or maybe build2.exe executables while also setting up winupdate.exe. Note that winupdate.exe is responsible for the display of a dummy Windows update screen. The virus then makes a connection with https[:]//api.2ip.ua/geo.json while saving the result in geo.json file. The malware then begins information gathering of every detail concerning your computer such as its geolocation, zip code, time zone, latitude, longitude and sends them to their database. Shown in the image below is how a typical geo.json file appears.
The virus also gathers computer name, operating system as well as hardware and software details and list of active processes into information.txt file and transfers them to C&C server as well. You can see a screenshot of this file down below.
There are a group of countries, particularly in the former USSR and Middle East, the cybercriminals exempted from their encryption campaign, they’re namely; Russia, Tajikistan, Syria, Belarus, Ukraine, Uzbekistan, Armenia, Kazachstan, and Kyrgyzstan. With the geolocation of the computer, they will determine if it is located in any of these countries. If yes, they will abort operation immediately, but if otherwise, they will move to the next stage where it extracts the online encryption key from their database, merges it with the victim’s ID before saving them in the bowsakkdestx.txt file and also in the PersonalID.txt file. Screenshots of these files are presented below.
In situations where the virus couldn’t extract any online encryption ID, it will opt for the use of an offline ID. The striking difference is that online ID is peculiarly created for each victim, while an offline ID is common to all victims of that particular variant. You can detect if an offline key was used if it t1 characters appear at the end of the personal ID. If that is the case, you can possibly decrypt .vfgj files going forward. More information about this is provided below or in this guide.
The ransomware now begins to scan every folder while also encrypting the files using Salsa20 before locking the encryption key using the RSA-2048 key.
Here is a screenshot of the _readme.txt ransom note that would be left in all the folders.
The virus will, at this point, delete Volume Shadow Copies using Command Prompt task as shown here:
vssadmin.exe Delete Shadows /All /Quiet
As it concludes, a list of domains will be added to the Windows HOSTS File before tagging them to the local host IP. Once this is complete, the victim will be prevented from having access to any of those blacklisted websites. Any attempt will only bring up the DNS_PROBE_FINISHED_NXDOMAIN error message. Their aim is to preempt any possible attempt by the victim to seek help online.
The two most important moves to make following any malware attack is to remove VFGJ ransomware as quickly as possible and, secondly, to inform the local regulatory agency mandated to handle such issues. Please go through the steps outlined below for a more detailed approach.
Victims of STOP/DJVU ransomware must have learned their lessons the hard way, but just like non-victims, it is important for everyone to always be on guard because it can happen to anyone.
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Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:
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VFGJ Ransomware Virus Removal Guidelines
Before you try to remove VFGJ Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
Now, you can search for and remove VFGJ Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.
In order to use System Restore, you must have a system restore point, created either manually or automatically.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
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It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU ransomware versions are grouped into old and new variants. VFGJ Ransomware Virus is considered the new STOP/DJVU variant, just like VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.
Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.
In order to test the tool and see if it can decrypt VFGJ files, follow the given tutorial.
The VFGJ decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:
Error: Unable to decrypt file with ID: [example ID]
This message typically means that there is no corresponding decryption key in the decryptor's database.
No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible
This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.
Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.
If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your VFGJ extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Victims of VFGJ Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:
If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.
Another recommendation is to contact your country's or region’s federal police or communications authority.
You can only open VFGJ files if you have the decryption key, or if you were affected by offline encryption type.
To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.
Please follow the guidances provided by the official VFGJ decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).
We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.
Beware of fake VFGJ decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.
Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.
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