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IWAN ransomware is recognised as a new virus from STOP/DJVU malware family. This computer virus is designed to encrypt all files on the target system. It uses RSA Salsa20 algorithm to make personal files inaccessible and marks them with .iwan file extension. For instance, a file originally named 1.jpg will appear as 1.jpg.iwan after encryption. As soon as all data get locked, the ransomware creates _readme.txt notes in every folder. This note holds a short message from virus’ developers who suggest that the only way to get IWAN decryption tool is to pay a ransom for cybercriminals. According to them, the decryption service price depends on how quickly the victim reaches out to the ransomware operators via provided emails. If the victim does this within 3 days, the price will be $490, if later, the victim will be asked for $980. The attackers only accept the payment in Bitcoin. According ro the ransom note, the victim can write to criminals using one of the following email addresses: helpmanager@airmail.cc or manager@mailtemp.ch.
IWAN ransomware’s primary aim is to ‘secure’ victim’s data using military-grade encryption algorithms, thus preventing access to it. Since data computer users keep on their devices is always important (either work or study related, or simply a place to store personal memories such as photos or videos), the attackers create a big problem because the user can no longer acccess it. At this point, the criminals suggest a solution – purchasing file decryption tool from them for a hefty amount of money. In other words, the virus is designed to take victim’s computer data hostage and try to extort the user.
It is worth mentioning that the virus encrypts only the first 150 KB of every file, which still makes the file unreadable yet speeds up the whole attack procedure. Luckily, this small detail is important because the specific of this algorithm also allows reparation of specific file formats as described in this guide.
The ransomware operators introduce their conditions regarding IWAN decryption tool pricing. According to them, the victim can get a 50% discount if one contacts the virus’ developers and pays within 3 days. In this case, they will ask for $490 in Bitcoin. If the victim fails to settle an agreement and pay within the first 72 hours, the decryption price will be $980. The reason why the criminals want to receive the money in cryptocurrency is to avoid being tracked down. To encourage the victim to pay, _readme.txt note suggests sending one small encrypted file for them for test decryption.
Geek’s Advice team members, just like other cybersecurity experts and FBI recommend victims NOT PAY THE RANSOM. Here are some reasons why you shouldn’t:
IWAN ransomware begins the computer invasion by running a process called winupdate.exe, which runs a fake Windows update prompt on the screen. The point of this is to deceive the computer user into thinking that a computer slowdown is caused by ongoing operating system update. At the same time, the main ransomware executable, which can be named somewhat similar to 6G5D.exe, starts scanning the entire computer system and encrypting files and adding file marker extensions to them. The same process also takes care of Volume Shadow Copy Service, deleting them so that the victim could no longer restore files using System Restore Points. The virus runs a Command Line task to do this:
vssadmin.exe Delete Shadows /All /Quiet
Another thing that this virus does is malicious modification of Windows HOSTS file. The malware’s algorithm is desighned to add a list of website names to block and mapping them to victim’s localhost IP, so that whenever the victim attempts to access them DNS_PROBE_FINISHED_NXDOMAIN error would appear in web browser. This way, the ransomware creators are trying to prevent the victim from accessing various cybersecurity articles online that could help to understand what happened to the computer. The attackers do not want the victim to find help online or in various computer related forums.
The final thing to say is that the ransomware drops various attack-related files on victim’s computer. You may find several text files such as bowsakkdestx.txt which contains victim’s personal ID and public encryption key and PersonalID.txt (that only contains victim’s ID or several of them).
If you’ve fallen victim to IWAN virus attack, you should keep in mind that this computer malware hardly arrives alone. In most cases, it also drops an information-stealing Trojan that’s known under AZORULT name. It is categorized as a Remote Access Trojan (RAT) which can be used to remotely carry out various actions on victim’s computer, including, but not limited to:
In order to control the damage done to your computer, we strongly encourage you to remove IWAN ransomware virus from your computer as soon as possible. We recommend that you follow the instructions given below and also use a professional antivirus program to cleanse your computer securely. Our team relies on INTEGO Antivirus which is a VB100-certified security program. Furthermore, we recommend that you scan your PC with RESTORO to repair virus damage on Windows OS files.
Name | IWAN Ransomware Virus |
Type | Ransomware; Crypto-malware; Virtual Extortion Virus |
Family | STOP/DJVU |
Encryption type | RSA Salsa20 |
Previous versions | VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here) |
Version | 325th |
Extension | .iwan |
Dropper | SmokeLoader (see VirusTotal details) |
Damage | The ransomware encrypts files found on the breached computer using military-grade encryption algorithms. The virus appends encrypted file names with .iwan extension and leaves _readme.txt note behind in every folder. Furthermore, the virus deletes Volume Shadow Copies from the system. Finally, it adds a list of blocked domain names to Windows HOSTS file. |
Ransom note | _readme.txt |
Ransom demand | $490-$980 in Bitcoin |
Distribution | Hides in illegal torrent downloads, cracked software, key generators or tools like KMSPico. |
Detection names | Trojan:Win32/Glupteba (Microsoft), VHO:Trojan-Spy.Win32.Stealer.gen (Kaspersky), Gen:Variant.Graftor.974954 (BitDefender), ML.Attribute.HighConfidence (Symantec), W32.Trojan.Gen (Webroot) see all detection name variations on VirusTotal |
Removal | Remove ransomware and related malware from your PC using professional software of your choice. We highly recommend using INTEGO Antivirus. To repair virus damage on Windows OS files, consider scanning with RESTORO. |
REMOVE MALWARE & REPAIR VIRUS DAMAGE
1 Step. Get robust antivirus to remove existing threats and enable real-time protection
INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.
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Speaking of STOP/DJVU ransomware distribution (including IWAN ransomware), it has been noticed that its operators tend to hide it in various illegal online downloads that can be received using torrent agents. Victims have reported several programs they were trying to get cracked versions of that landed malware on their computers instantly:
Criminals tend to target people who search for ways to install paid software for free. What’s unfortunate is that such computer users often go extreme lengths to get programs for free, often ignoring their security software warnings, thinking these are simply false alarms.
If you want to ensure your computer’s security, make sure you only get programs from legitimate sources such as software developers’ websites or official distributor’s ones. We can ensure you that legal software versions always cost less than hefty ransoms asked by cybercriminals who take control of your files.
Another popular way to spread various malware versions, including ransomware, is malicious email spam. The attackers might get email address lists from various data breaches and then use them to send mass emails that are designed to look like they were sent by a legitimate and reputable company. In most cases, the perpertrators pretend to be sending some kind of business-related email and a document alongside it, such as invoice, payment information, order details, or parcel tracking details. If the victim fails to identify a scam and opens such compromised email attachment, the malicious script in in it instantly downloads the payload from an external source and runs it on the computer. Some of red flags that signal about a potentially malicious email are:
We recommend that you ignore emails you weren’t expecting or that seem at least slightly suspicious. If you have doubts whether a specific company or a person is behind the email you just received, find its contact details using online search and try to figure out whether it really sent you the email.
Victims of STOP/DJVU ransomware should be careful when searching for IWAN decryption tools online. Cybersecurity experts warn that ransomware operators are uploading malware-infected decryption tools online only to deliver a second ransomware payload to victims. One of ransomware strains that’s been hiding in fake STOP/DJVU decryption tools is called ZORAB. In other words, cybercriminals target people who are trying to recover their files desperately and without thinking download all available tools online. They do not care about you and try to make the situation even worse for you.
The most important thing you need to do in order to secure your computer is to remove IWAN ransomware virus and take actions to prevent similar computer attacks in the future. To remove malware professionally and get a robust real-time protection, we strongly recommend using powerful antivirus software such as INTEGO Antivirus. Additionally, you can download RESTORO and scan your computer to repair any damage caused by the virus on Windows OS files.
Once you complete IWAN virus removal, take these actions:
OUR GEEKS RECOMMEND
Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:
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IWAN Ransomware Virus Removal Guidelines
Before you try to remove IWAN Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
Now, you can search for and remove IWAN Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.
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RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. The free version offers a scan that detects issues. To fix them, license key for the full software version must be purchased.
In order to use System Restore, you must have a system restore point, created either manually or automatically.
Instructions for Windows XP/Vista/7 users
Instructions for Windows 8/8.1/10/11 users
After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
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Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.
STOP/DJVU ransomware versions are grouped into old and new variants. IWAN Ransomware Virus is considered the new STOP/DJVU variant, just like VYIA, QBAA, FOPA, VTYM, KQGS, XCBG, BPQD (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.
Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.
In order to test the tool and see if it can decrypt IWAN files, follow the given tutorial.
The IWAN decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:
Error: Unable to decrypt file with ID: [example ID]
This message typically means that there is no corresponding decryption key in the decryptor's database.
No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible
This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.
Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.
If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your IWAN extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.
Victims of IWAN Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:
If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.
Another recommendation is to contact your country's or region’s federal police or communications authority.
You can only open IWAN files if you have the decryption key, or if you were affected by offline encryption type.
To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.
Please follow the guidances provided by the official IWAN decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).
We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.
Beware of fake IWAN decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.
Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.
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