Ransomware

Remove HAJD Ransomware Virus (DECRYPT .hajd FILES)

HAJD ransomware maliciously encrypts all of files stored on computers

HAJD ransomware is an emergent but highly malicious file-encrypting virus that belongs to the STOP/DJVU ransomware family. Just like the variants before it, this ransomware is known to attack computers it infects by encrypting all files contained in them and also appending them with .hajd extension respectively. E.g. a file that was originally saved as 1.jpg would now become 1.jpg.hajd and so on. While this is still going on, ransom notes known as _readme.txt will also be dropped in all the folders. These files are notifications informing the victim about the ransomware attack and why they have to pay certain fees as ransom so they could receive HAJD decryption tool.

They will emphasize in the ransom notes that HAJD ransomware has successfully encrypted all the victim’s files contained in the compromised computer, including important documents, pictures and various other data.

The cybercriminals will also brag that since they made use of strong and unique encryption key in the process, the victim is left with no other choice than to comply with their demand. To facilitate further communication between them, the cybercriminals will also include two email addresses i.e. support@sysmail.ch and supportsys@airmail.cc. which they expect the victim to reply them with.

The note will further break down the decryption prices and the conditions of payment attached with them. They will state that paying without delay comes with benefit such as 50% discount. In other words, if the victim can pay the ransom fee within 72 hours/3 days of being notified, they would be required to pay half of the amount which is $490 but once the “grace period” elapses, they would be mandated to pay the full ransom fee of $980.

If peradventure the victim decides to reach out to them via any of the email they provided, they will make more demands like asking the victim to buy cryptocurrency that is worth the ransom fee and transfer same to a specific wallet address that would be provided by them. The discernable reason why they usually opt for such anonymous payment method is to ensure they won’t be tracked down and arrested by law enforcement agents that may be informed about it.

In order to convince the victim about their ability to restore the encrypted files, they may request for parts of the encrypted files be forwarded to them for test decryption but will be quick to warn that such part must not contain pieces of information they may perceive as important to the victim.

Regardless of the situation, our cybersecurity experts’ advice that victims should only follow FBI’s guidelines in such situation and it clearly states that ransom must not be paid. Many factors were considered before arriving at this conclusion and they include the following facts; paying ransom to cybercriminals does not guarantee the victim will recover their lost data, it will encourage criminality since the rogues will find it financially rewarding, it will put more funds in their hands thus enabling them to expand their operations and victimize more people, and lastly the law made it illegal to pay ransom.

Worse still, this virus is notorious for dropping certain types of Trojans like AZORULT and VIDAR that covertly pilfer sensitive information such as banking details, passwords, software account credentials, and cryptocurrency wallets etc. Such loss of sensitive data can result in further problems including blackmails and theft.

For those that are unfortunate to have been infected with this STOP/DJVU ransomware variant, you’re advised to remove HAJD ransomware virus as fast as possible. The best way to go about it is to set up your computer in Safe Mode with Networking before starting a good antivirus scan. On top of that, you may want to download this software – RESTORO for repairing virus damage on Windows OS files.

Ransomware Summary

NameHAJD Ransomware Virus
TypeRansomware; Crypto-malware; Virtual Extortion Virus
FamilySTOP/DJVU
Encryption typeRSA 2048 + Salsa20
Previous versionsHAJD, QPSS, DWQS, NUHB, MSJD, DMAY, JHDD (find full list here)
Version447th
Extension.hajd
Cybercriminal emailssupport@sysmail.ch and supportsys@airmail.cc
Additional malware droppedAzorult or Vidar Trojan
DamageThe ransomware uses encryption to maliciously modify all files on the PC and marks their original names with .hajd extension. Ransom notes called as _readme.txt will be dropped in every computer folder. This piece of malware usually drags VIDAR Stealer alongside it and also eliminates VSS from the system. On top of that, it tends to modify Windows HOSTS file to restrict computer user’s access to cybersecurity-related websites online.
Ransom note_readme.txt
Ransom demand$490-$980 in Bitcoin
DistributionVictims often download this ransomware along illegal torrent downloads, cracked software, activators, key generators or tools like KMSPico.
Known software cracks to contain this malwareCorel Draw, Tenorshare 4ukey, Adobe Photoshop, Cubase, Adobe Illustrator, Internet Download Manager, Tally, League of Legends.
Detection namesRansom:Win32/StopCrypt.PAL!MTB (Microsoft), Trojan.Crypt (A) (Emsisoft), HEUR:Trojan-Ransom.Win32.Stop.gen (Kaspersky), Trojan.GenericKD.47850419 (BitDefender), Trojan.MalPack.GS (Malwarebytes), ML.Attribute.HighConfidence (Symantec) see all detection name variations on VirusTotal
RemovalRemove ransomware and related malware from your PC using trustworthy software. To repair virus damage on Windows OS files, consider scanning with RESTORO (secure download link).

REPAIR VIRUS DAMAGE

Scan your system for FREE to detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically. Includes Avira spyware/malware detection & removal engine.

Ransomware distribution methods explained

The most typical way through which computer users become infected with STOP/DJVU ransomware virus including HAJD virus is when they download software contents online malicious torrents. Cybercriminals often embed pirated software copies with malware therefore any attempt to make use of “cracks” or key generators among other such illegal software contents could result in severe virus infection and cyber-attack. Some of the victims over the years have reported about their experience and how their computers became infected after they downloaded of those illegal license activation tools and pirated software copies. Some of the common ones often uploaded to diverse malicious online torrents are listed below:

  • Adobe Photoshop;
  • Adobe Illustrator;
  • AutoCad;
  • Corel Draw;
  • Cubase;
  • Fifa 20;
  • Internet Download Manager;
  • League of Legends;
  • KMSPico (illegal Windows activation tool);
  • Opera browser;
  • Tenorshare 4ukey;
  • VMware Workstation.

Computer users who often visit such dangerous platforms where pirated software contents are illegally shared are hereby advised to desist from doing so otherwise, they may end up as cyber-attack victims, thereby losing either their vital data or money as well as having their work disrupted. It should also be noted that such inappropriate download and use of copyrighted software is illegal and punishable by law. Instead of risking all that computer users should rather purchase such software copies legitimately through the websites of the original content creators or their authorized agents. Whatever fee they charge will always be little when compared to the insane ransom fees usually demanded by cybercriminals.

Ransomware is also distributed through malicious email attachments whereby the cybercriminals would create believable messages that would be accompanied by attachments crafted with formats like XLS, DOCX, and PDF. These particular files allow macro activities and JavaScript, which can be leveraged in uploading payloads and also triggering them in diverse end-user computers.

The major challenge faced by computer users is how to decipher which particular email coming into their inbox is genuine or a malware carrier sent by cybercriminals. The reason is because these rogues now impersonate others or even popular brands such as UPS, eBay, DHL, FedEx and Amazon to mention but a few. They also give the attachments enticing names like Tracking Details, Invoice or Order Summary all in their desperate attempts to deceive their target audience. However, we advise that people should always be careful and apply caution when going through their messages. If a particular email is odd or appears out of place then it should serve as a red flag and shouldn’t be opened.

Finally, those whose computers are already infected with any of the STOP/DJVU ransomware should avoid any website that claims to offer decryption solutions because they’re likely to be fraudsters. So far, only two brands namely Emsisoft and DiskTuna have proven capable of repairing STOP/DJVU damaged files. You should beware of others because many of them are known for spreading other ransomware versions like ZORAB and downloading their deceptive tools can lead to more problems.

More information about the infection

If you’re wondering about how your computer was affected or the extent of damage down to it during the HAJD ransomware attack, this section will be of help because it explains the technical aspect of the virus. The first thing the virus does during the attack is to launch build.exe or build2.exe as well as winupdate.exe. (i.e. the prompt that shows fake Windows update). Next would be to connect with https[:]//api.2ip.ua/geo.json before saving the outcome to geo.json file. The malware uses this method for gathering of all details concerning the computer’s geolocation, time zone, zip code, longitude and latitude. Shown in the image below are two samples of the geo.json file found in two infected computers.

Likewise, the compilation of installed software list, hardware details and other active processes will be stored in information.txt file as shown below. The virus sends it along victim’s computer’s desktop screenshot to its Command&Control server.

Going forward, the malware will profile the country code it extracted against a group of countries they designated as encryption-exempted, namely; Armenia, Belarus, Russian Federation, Syria, Tajikistan, Kazachstan, Ukraine, Kyrgyzstan, and Uzbekistan. Once it decipher that the computer is located in any of the aforementioned countries, it would instantly abort its mission. However, if it scales through i.e. not located in any of the countries, it would collect an online encryption key from the server and would combine it with the victim’s ID and send them to the bowsakkdestx.txt file. Another file named PersonalID.txt file is used for the ID safekeeping, as its name suggests. Shown below is an example of these files.

In situations where the malware couldn’t get online encryption key normally stored in their server, it will automatically resort to the use of hardcoded offline key as an alternative. The offline key will always be the same for all victims of a particular variant, unlike the online key that is unique to every victim. The presence of t1 characters appearing at the end of a personal ID is an indication of an offline key and it means there is a possibility of having the .hajd files decrypted one day. Please check below for more details on this.

The ransomware will now commence full data encryption by scanning all folders and encrypting them with Salsa20 before it will eventually make use of RSA-2048 key in securing the encryption. The virus also appends additional extension to each file. You can see an example of affected data folder in the screenshot provided below.

Below is a screenshot of _readme.txt ransom note that is usually left in all the folders.

In completing the entire process, the malware will blacklist a number of sites by adding them to Windows HOSTS file as well as to localhost IP thereby preempting any possible attempt by the victim to seek help from any of those websites. The error message DNS_PROBE_FINISHED_NXDOMAIN will appear any time the victim makes attempt.

Remove HAJD Ransomware Virus and Restore Lost Files

Computer users whose files were encrypted following a ransomware attack are advised to report the incident to relevant government authorities and also remove HAJD ransomware virus as quickly as possible. The reason is to limit the damages done to their computer and also to prevent further problems that may arise. The recommended way of doing this as earlier stated is to boot the infected system using Safe Mode with Networking option before running a strong and genuine antivirus on it. You should also consider downloading RESTORO if necessary for the purpose of repairing damaged OS files.

Now that HAJD ransomware virus removal is done, you can do the following:

  • Report the cyber-attack incident to the appropriate government authorities responsible for handling such.
  • Make use of data backup to restore lost files but ensure that no trace of virus is left before doing so.
  • Consider possible ways of repairing files damaged by the STOP/DJVU ransomware variant.
  • Now is time to change all passwords that were used on the compromised computer.
  • Above all, always remember to be proactive in avoiding risk factors that could lead to a ransomware attack.

OUR GEEKS RECOMMEND

Our team recommends removing malware using a professional antivirus software and then using the following tool to repair virus damage to Windows system files:

REPAIR VIRUS DAMAGE TO YOUR COMPUTER

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RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

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HAJD Ransomware Virus Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove HAJD Ransomware Virus virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, if you prefer a video version of the tutorial, check our guide How to Start Windows in Safe Mode on Youtube.

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove HAJD Ransomware Virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable security program such as INTEGO Antivirus, which also includes data recovery software. For virus damage repair, consider using RESTORO.

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Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10/11 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

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System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

Decrypt HAJD files

Fix and open large HAJD files easily:

It is reported that STOP/DJVU ransomware versions encrypt only the beginning 150 KB of each file to ensure that the virus manages to affect all files on the system. In some cases, the malicious program might skip some files at all. That said, we recommend testing this method on several big (>1GB) files first.

  1. Create a copy of encrypted file to a separate folder using Copy > Paste commands.
  2. Now, right-click the created copy and choose Rename. Select the HAJD extension and delete it. Press Enter to save changes.
  3. In the prompt asking whether you want to make the changes as file might become unusable, click OK.
  4. Try opening the file.

STOP/DJVU decryption tool usage guide

STOP/DJVU ransomware versions are grouped into old and new variants. HAJD Ransomware Virus is considered the new STOP/DJVU variant, just like HAJD, QPSS, DWQS, NUHB, MSJD, DMAY, JHDD (find full list here). This means full data decryption is now possible only if you have been affected by offline encryption key. To decrypt your files, you will have to download Emsisoft Decryptor for STOP DJVU, a tool created and maintained by a genius security researcher Michael Gillespie.

Note! Please do not spam the security researcher with questions whether he can recover your files encrypted with online key - it is not possible.

In order to test the tool and see if it can decrypt HAJD files, follow the given tutorial.

  1. Download the decryption tool from Emsisoft.
  2. Click the little arrow next to your download and choose Show in Folder.
  3. Now, right-click the file and choose Run as Administrator. If asked, enter administrator's password.
  4. In UAC window, click Yes.
  5. Click Yes to agree to software terms in both windows.
  6. The tool will automatically include C:// disk as a location to decrypt. The file recovery tool will prepopulate the locations to scan, including connected data storage drives or network drives. Click Add folder if you wish to add additional locations.
    In Options tab, you can choose to keep encrypted file copies. We recommend leaving this option selected, especially if you do not know if the decryption tool will work.
  7. Click Decrypt to start restoring HAJD files. You will see the progress in the Results tab. Here, you can see messages from the tool, such as whether the decryption procedure is successful, or you need to wait for an update.
    You might also be informed that online key was used to encrypt your files. In such case, the decryption tool won't work for you, and the only way to recover your files is to use a data backup.

Meanings of decryptor's messages

The HAJD decryption tool might display several different messages after failed attempt to restore your files. You might receive one of the following messages:

Error: Unable to decrypt file with ID: [example ID]

This message typically means that there is no corresponding decryption key in the decryptor's database.

No key for New Variant online ID: [example ID]
Notice: this ID appears to be an online ID, decryption is impossible

This message informs that your files were encrypted with online key, meaning no one else has the same encryption/decryption key pair, therefore data recovery without paying the criminals is impossible.

Result: No key for new variant offline ID: [example ID]
This ID appears to be an offline ID. Decryption may be possible in the future.

If you were informed that an offline key was used, but files could not be restored, it means that the offline decryption key isn't available yet. However, receiving this message is extremely good news, meaning that it might be possible to restore your HAJD extension files in the future. It can take a few months until the decryption key gets found and uploaded to the decryptor. We recommend you to follow updates regarding the decryptable DJVU versions here. We strongly recommend backing up your encrypted data and waiting.

Report Internet crime to legal departments

Victims of HAJD Ransomware Virus should report the Internet crime incident to the official government fraud and scam website according to their country:

If you can't find an authority corresponding to your location on this list, we recommend using any search engine to look up "[your country name] report cyber crime". This should lead you to the right authority website. We also recommend staying away from third-party crime report services that are often paid. It costs nothing to report Internet crime to official authorities.

Another recommendation is to contact your country's or region’s federal police or communications authority.

Frequently Asked Questions

✓ How can I open .HAJD files?

You can only open HAJD files if you have the decryption key, or if you were affected by offline encryption type.

✓ How do I know if my files were encrypted with offline or online encryption?

To figure out whether you were affected by offline encryption, please go to C:/SystemID/PersonalID.txt and see if the string inside of it ends in t1. You can also try using Emsisoft Decryptor for STOP/DJVU.

✓ My files contain very important information (family memories). Every tool I used says it is impossible to decrypt. What should I do?

Please follow the guidances provided by the official HAJD decryption tools and believe what they say. If they say it is impossible to decrypt, it really is so. There is no magic tool or human capable of decrypting your files hiding somewhere. Encryption is a technique created to be nearly impossible to decrypt without a special private key (held by the criminals).

✓ I am afraid virus is still in my computer system. What should I do?

We advise scanning with anti-virus, anti-malware, malware removal tools or software like RESTORO to eliminate virus damage on the system. If you do not trust using a single tool, try running one after another. However, we do not recommend keeping several security programs on a computer at once as they can interfere with each other's work.

✓ I saw several Youtube videos suggesting secret decryption tools. Can I trust them?

Beware of fake HAJD decryption tools circulating around the web. Cyber criminals are uploading them to various shady websites, also might be promoting them via suspicious Youtube videos. These programs can infect your computer even more heavily (Trojans, miners, etc.). We suggest being extremely cautious around the web. If there will be an official STOP/DJVU decryption tool available, it will be widely discussed in public media.

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