Description of Clhmotjdxp ransomware
Contents
Clhmotjdxp is a name of a ransomware-type virus created by Snatch malware developers. After infecting target system, this malicious program encrypts all personal files (documents, photos, music/videos) and marks them with .clhmotjdxp extension. To inform the victim what happened to personal data, the virus drops HOW TO RESTORE YOUR FILES.txt in every folder. The ransom note commands to write to cybercriminals via given emails: helpassistant2120@mail.fr or doctorhelp2120@cock.li, including the file extension and company’s name in the subject line.
The primary aim of Clhmotjdxp virus is to make your files inaccessible until you pay the ransom. According to the crooks, they are the only ones who have the file decryption tools that you need. In addition, the ransom note dropped by the virus warns not to rename encrypted files as such modification would prevent any possibilities for future data decryption.
The criminals behind the ransomware suspect that the victim has already fallen victim to fraudsters before – that is why they recommend sending three encrypted files to them. They seek to prove that they actually Clhmotjdxp decryption tools, and promise to restore these items for the victim as a proof. However, criminals suspect that the victim may send the most important files only, so they warn that the total size of these files should not exceed 1 MB and should not contain any valuable information.
The note also warns not to restart the NAS equipment (Network Attached Storage).
If you have fallen victim to this ransomware, we highly recommend you not to pay the ransom. First, we recommend restoring as many files from backups, or using suggested tools first.
Norbert Webb
We highly recommend you to remove Clhmotjdxp ransomware virus from the system to ensure a secure environment for any further actions. It is essential to run a system scan with a trustworthy malware removal software first. Ransomware-type programs are actively distributed nowadays, and are known to drop additional malware on the system (such as AZORULT, miners or others). For this reason, it is essential to cleanse all malware at once professionally. For PC repair purposes, we recommend scanning with RESTORO, which can identify virus damage made to system files and replace them with healthy ones.
Scan your system for FREE to detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically. Includes Avira spyware/malware detection & removal engine.
Name | Clhmotjdxp virus |
Type | Ransomware |
Family | SNATCH |
Extension used | .clhmotjdxp |
Ransom note | HOW TO RESTORE YOUR FILES.txt |
Criminal contact emails | helpassistant2120@mail.fr, doctorhelp2120@cock.li |
Executive file | random.exe |
Detection names | ML.Attribute.HighConfidence(Symantec), Trojan:Win32/Wacatac.C!ml (Microsoft), A Variant Of Win64/Filecoder.BL (ESET-NOD) and similar |
Distribution | Email spam containing malicious attachments, illegal online downloads and compromised domains serving malware payloads |
Removal | Remove damage caused by computer viruses using RESTORO |
Ransomware attack vectors and infection-preventing measures
Ransomware-type viruses like Clhmotjdxp, MOSS, COPA or FLYU are distributed in several traditional ways that are common for many types of malware proliferation. Getting to know these methods can help you to prevent future computer infections. Therefore, let us introduce you to the primary distribution tactic – infectious downloads.
Refrain from downloading cracks
You can easily download ransomware via illegal online downloads. At this point, we are speaking about files that normally cost to be installed and used throughout the year. For example, if you desperately need a photo or video editing program, or a game, but you want to save yourself some coin and rather not purchase software license, you might find yourself searching for game cracks or keygens online. Let us remind you that such activities are against the law, plus, grabbing such files from the web can seriously damage your computer.
Illegal downloads are known to be the primary source of ransomware infections. Just imagine – criminals upload a valuable software for free online, and victims download and activate it, sometimes ignoring the security software alerts, even. It is convenient for hackers to insert malicious scripts into these files, or even provide the ransomware payload as a simple executive file named as a crack, because the victim will open it willingly.
Never open suspicious emails
Another way to distribute malware is email spam. We recommend you to resist the urge to open an email or its attachment that seems very interesting or promises something that’s too good to be true. As an example, the cybercriminals might send you a letter with a document attached to it, informing about a missing payment, pending payment, or another money-related form that you need to review, sign, and send back. Nowadays, malware can be embedded into a wide range of file formats, including documents, so resist the curiosity and never open such suspicious messages unless you are 100% sure that the sender is a trustworthy person.
If you wish to prevent such attacks, you should only download programs from trustworthy and official web resources. Finally, you should be careful while browsing the Internet and try to avoid shady websites that seems suspicious. We also recommend staying away from domains with lengthy, hard-to-read names, especially if you notice that they tend to redirect you to other websites or display an excessive number of pop-ups. Browsing through such ones can only lead to security problems, to say at least.
To learn about more ways to protect your computer from ransomware, consider reading this file-encrypting virus prevention guide.
Remove Clhmotjdxp ransomware virus from your computer
An easy way to remove Clhmotjdxp virus from the system is to do it from Safe Mode. You can find instructions how to boot into this computer state below. Make sure you’re using a robust malware removal software to eliminate all malware remains from the system. Leaving any is never a good idea as it can attract future infections to your system, or leave backdoors for the criminals to strike later.
Clhmotjdxp removal gives you a clean environment to start restoring your personal files from a backup. If you didn’t have a backup, consider checking for data decryption tools on reputable sites like NoMoreRansom.org or Emsisoft. In addition, we strongly recommend using the suggested software for virus damage repair after a computer compromise.
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Clhmotjdxp ransomware virus Removal Guidelines
Method 1. Enter Safe Mode with Networking
Step 1. Start Windows in Safe Mode with Networking
Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it:
Instructions for Windows XP/Vista/7 users
- First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
- Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.
Instructions for Windows 8/8.1/10 users
- Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
- This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
- In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus
Now, you can search for and remove Clhmotjdxp ransomware virus files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO Antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).
Method 2. Use System Restore
In order to use System Restore, you must have a system restore point, created either manually or automatically.
Step 1. Boot Windows in Safe Mode with Command Prompt
Instructions for Windows XP/Vista/7 users
- Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
- Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.
Instructions for Windows 8/8.1/10 users
- Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
- This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
- In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
- Wait until system loads and command prompt shows up.
- Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
- This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
- Click Yes to begin the system restoration process.
After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.
Alternative software recommendations
Malwarebytes Anti-Malware
Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.
Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.
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