Removal guides

Remove XOZA Ransomware Virus (2022 Guide)

XOZA ransomware version emerges: victims infected worldwide

Xoza ransomware is a file-encrypting virus from DJVU (also known as STOP) ransomware family. Upon successful installation, the ransomware encodes all files using asymmetric AES/RSA encryption, adds .xoza file markers to filenames and creates a ransom note _readme.txt in each folder containing locked data. The purpose of this virus is to prevent the victim from opening personal files and force him to pay a ransom for a data decryption software.

The algorithms this crypto-virus uses are extremely secure and cannot be broken in any way. After a successful data corruption, the virus executes Command Prompt commands that delete Volume Shadow Copies and other recovery options, all traits of the private key (required for data decryption) and suggests buying it to restore data. In other words, Xoza ransomware asks for a ransom, which is clearly stated in the ransom note called _readme.txt. 

Symptoms of infection: victims can’t open .xoza extension files and _readme.txt file appears in every folder on a computer.

The ransom note informs that documents, photos, databases, and other important files have been encrypted and that the only possible method to restore them is to pay up. The victim can send one file of his choice to criminals to test the decryptor before paying the ransom. Criminals leave two email addresses for the victim to contact them – gorentos@bitmessage.ch and gerentoshelp@firemail.cc

Xoza ransom price depends on how fast the victim contacts the criminals. If one manages to contact the attackers and have enough money in their bank account to pay within 72 hours, the price is $490. Otherwise, the decryption price rises to $980.

There is no way to decrypt .xoza files using free tools at the moment. However, in rare cases security experts manage to discover flaws in ransomware and create a decryptor; the situation can improve if certain institutions step in (FBI, Europol) or the private keys get leaked. Therefore, we recommend you to keep the locked data and wait for the best.

No program can open files locked with AES/RSA algorithms.

In the meantime, we recommend you to remove Xoza ransomware virus as soon as possible. There is no point in keeping the malware on your system. Although it is possible to try and delete the virus manually, we recommend using a trustworthy antivirus solution because STOP/DJVU virus tends to install Azorult Trojan (password-stealing malware) on infected systems.

TIP: After removing the virus, change ALL your passwords to prevent money or sensitive data loss due to Azorult Trojan activity.

Threat Summary

NameXoza ransomware
Type Ransomware; Crypto-Trojan; File Locker
EncryptionAES/RSA (asymmetric)
Ransom note_readme.txt
Ransom demand$490-$980
DecryptionNo decryption tools available
DistributionMalicious emails, infected cracks, keygens
Additional dangersInstalls Azorult password-stealing Trojan; possible money or private data loss
RemovalCan be removed using antivirus software

Distribution methods used to infect Windows systems

If you’re wondering how did the .xoza file extension virus infect your computer, then you must think of your actions right before the data encryption. Most of the computer users download ransomware by opening malicious email attachments or links included in the message. It can arrive in the form of a PDF, Word, Javascript or another file type. Typically, all it takes is to open such malicious file, however, in some cases further user interaction is required, f.e., enabling Macros.

Ransomware like KUUB, NOOS, RECO or BOOT can also hit your PC and whole computer network if you tend to have outdated programs on your system. Updating your Windows version and programs installed on it is simply a must not only to improve their functionality, but also fix various vulnerabilities in them.

Finally, you can receive malicious files along with files used for illegal paid product activation. Therefore, if you tend to head to peer-to-peer file-sharing networks such as Torrent or eMule to get paid software for free and activate it using cracks or keygens, you should know that such files often contain surprises such as ransomware or Trojans.

Remove Xoza file extension virus

To completely remove Xoza ransomware virus, boot your PC in Safe Mode and start deleting its files either manually or automatically (recommended). If you decide to use antivirus, please do not forget to update it before running a system scan. This way, you’ll import the latest virus definitions into its database.

After Xoza ransomware removal, concentrate on data recovery. Try to fetch files from various sources such as email, messages, external data storage devices, and so on. 

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7.. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

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STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

XOZA ransomware Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it:

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.

Instructions for Windows 8/8.1/10 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.
Step 2. Remove files associated with the virus

Now, you can search for and remove XOZA ransomware files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).

REMOVE MALWARE & REPAIR VIRUS DAMAGE

1 Step. Get robust antivirus to remove existing threats and enable real-time protection

INTEGO Antivirus for Windows provides robust real-time protection, Web Shield against phishing and deceptive websites, blocks malicious downloads and blocks Zero-Day threats. Use it to remove ransomware and other viruses from your computer professionally.

2 Step. Repair Virus Damage on Windows Operating System Files

Download RESTORO to scan your system for FREE and detect security, hardware and stability issues. You can use the scan results and try to remove threats manually, or you can choose to get the full version of software to fix detected issues and repair virus damage to Windows OS system files automatically.

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.

Instructions for Windows 8/8.1/10 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

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