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Remove NPPP Ransomware Virus (2021 Removal Guide)

February 19, 2020 By Norbert Webb 3 Comments

NPPP ransomware creators are greedy for money: encrypts data to scare victims

Contents

  • NPPP ransomware creators are greedy for money: encrypts data to scare victims
    • The message from the criminals demands money
    • Threat Summary
    • Why free decryption is almost impossible
  • Distributon methods employed by ransomware developers
  • Remove NPPP Ransomware Virus

NPPP ransomware is the 210th version of DJVU virus which encrypts files on Windows computer systems. Victims affected by this virus discover that all files now have .nppp file extension and can no longer be opened. What is more, the virus drops _readme.txt notes containing a message from the criminals. The attackers suggest that the only way to decrypt corrupted data is to pay a ransom worth $490 (if paid within 3 days) or $980 (if paid later). They leave two contact emails so that the victim could contact them.

NPPP ransomware encrypts all files discovered on victim’s computer. It searches and affects all types of files, including documents, videos, audio files, images, archives, databases, and even more.

The file-encrypting malware turns data collected for years and years into junk in a few moments. Once the encryption is complete, the virus deletes Volume Shadow Copies and installs Azorult (Trojan that steals private information such as passwords, logins, etc.).

remove nppp ransomware virus (variant of djvu)
NPPP ransomware locks files to prevent victim from accessing them until the ransom is paid.

The message from the criminals demands money

The virus drops _readme.txt notes all over the computer. This file contains a threatening message from the attackers, who suggest that all files were encrypted with “the strongest encryption and unique key. The only method of recovering files is to purchase NPPP decrypt tool and unique key for you.“

The attackers suggest decrypting one chosen file for free as a proof of the decryption tool’s functionality. The victim needs to send the personal ID included in the ransom note to the criminals via helpdatarestore@firemail.cc or helpmanager@mail.ch. If there is no response, the victim is advised to check Spam or Junk folders.

In order to protect your file system and private information, remove NPPP ransomware virus as soon as you can. We suggest following the step-by-step guide provided below.

Threat Summary

NameNPPP ransomware virus
TypeRansomware
OriginsNew STOP/DJVU variant (210th version)
Targeted systemsWindows
BehaviorEncrypts files, leaves money-demanding notes (_readme.txt) and installs password-stealing Trojan called AZORULT
File extensionUses .nppp extension
Ransom note_readme.txt
Contact Emailshelpdatarestore@firemail.cc or helpmanager@mail.ch
Ransom demand$490-$980
DistributionDistributed via illegal software activation software, such as KMSPico
Decryption toolsOffline key for this variant isn’t known yet. STOP Decryptor currently doesn’t support the 209th ransomware version. Victims affected by online key cannot restore their files at all.
RemovalRemove using antivirus while in Safe Mode (use the guidelines presented below)

Why free decryption is almost impossible

The primary matter for each NPPP file virus’ victim is to figure out a way to decrypt files so that they could go back to their original state. Unfortunately, this STOP DJVU ransomware variant is extremely sophisticated and dangerous.

It is so because its encryption algorithm can be compared to the most secure mechanisms used to lock military-grade secrets. It would take a supercomputer and many years to crack just one encryption/decryption key pair. Therefore victims who were attacked by this virus should check for data backups instead.

However, you must know that NPPP ransomware uses online or offline key to encrypt files. Such encryption methods are described below.

STOP/DJVU encryption routine explained

  • ONLINE encryption. The virus successfully connects to its remote server and gets the individual encryption key from there. Each victim gets assigned with individual encryption/decryption keys in criminals’ database. Free decryption is impossible.
  • OFFLINE encryption. Such encryption uses an encryption key hidden in the ransomware itself. The offline encryption occurs if the virus fails to connect to its C&C server. Therefore, you can understand that the key is the same for all computers on which the connection to C&C failed.
an example of offline mppp victim's id
An example of ID indicating offline encryption (ends in t1).

You can check whether you’re affected by the offline key by going to C:/SystemID/PersonalID.txt file. If the key ends in t1, you might recover files in the future. Learn more about STOP Decryptor and known offline decryption keys here.

Distributon methods employed by ransomware developers

NPPP file virus, just like BBOO, OOSS, MMNN, MOOL or other DJVU versions, hunt for victims in a very specific way. The creators of the virus hide the malware in software cracks or other illegal paid software activation tools (for example, KMSPico).

We strongly recommend to follow cyber security experts’ advice and avoid ransomware attacks this way:

  • Do not open suspicious links online, such as those aggressively promoting various download links, adult games, gambling, and similar sites;
  • Never open links or attachments added to suspicious emails;
  • Use RDP Gateways and use strong passwords;
  • Enable real-time protection anti-malware solution.

Remove NPPP Ransomware Virus

To protect your system, remove NPPP ransomware virus’ remains along with additional malware it dropped on the computer using instructions prepared by our experts. The next step is to restore data using your data backups, if you had them created earlier.

NPPP virus removal guide explains how to start PC in Safe Mode and run antivirus or anti-malware of your choice. It is suggested to do this in secure environment, therefore the malevolent programs cannot interfere with your security software’s functionality.

OUR GEEKS RECOMMEND

Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system:

STEP 1. REMOVE AUTOMATICALLY WITH ROBUST ANTIVIRUS

REMOVE & PROTECT WITH INTEGO

Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs.

Use INTEGO Antivirus to remove detected threats from your computer.

Read full review here.

STEP 2. REPAIR VIRUS DAMAGE TO YOUR COMPUTER

DOWNLOAD RESTORO

RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically.

RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them.

Read full review here.

GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more.

NPPP Ransomware Removal Guidelines

Method 1. Enter Safe Mode with Networking

Step 1. Start Windows in Safe Mode with Networking

Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it:

Instructions for Windows XP/Vista/7 users

  1. First of all, turn off your PC. Then press the Power button to start it again and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. This launches the Advanced Boot Options menu.
  2. Use arrow keys on the keyboard to navigate down to Safe Mode with Networking option and press Enter.
    Remove ransomware using Safe Mode with Networking

Instructions for Windows 8/8.1/10 users

  1. Open Windows Start menu, then press down the Power button. On your keyboard, press down and hold the Shift key, and then select Restart option.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,8.1
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Networking. In this case, it is the F5 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Remove files associated with the virus

Now, you can search for and remove NPPP Ransomware files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO Antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).

GET 75% OFF INTEGO ANTIVIRUS FOR WINDOWS

Method 2. Use System Restore

In order to use System Restore, you must have a system restore point, created either manually or automatically.

Step 1. Boot Windows in Safe Mode with Command Prompt

Instructions for Windows XP/Vista/7 users

  1. Shut down your PC. Start it again by pressing the Power button and instantly start pressing F8 button on your keyboard repeatedly in 1-second intervals. You will see Advanced Boot Options menu.
  2. Using arrow keys on the keyboard, navigate down to Safe Mode with Command Prompt option and press Enter.
    Starting Windows in Safe Mode with Command Prompt

Instructions for Windows 8/8.1/10 users

  1. Launch Windows Start menu, then click the Power button. On your keyboard, press down and hold the Shift key, and then choose Restart option with the mouse cursor.Hold Shift and click Restart to enter Windows Troubleshooting menu
  2. This will take you to Windows Troubleshoot screen. Choose Troubleshoot > Advanced Options > Startup Settings > Restart. Tip: If you can't find Startup Settings, click See more recovery options.Tutorial on how to enable Safe Mode in Windows 10,8,7
  3. In Startup Settings, press the right key between F1-F9 to enter Safe Mode with Command Prompt. In this case, press F6 key.Choose Windows Safe Mode type by pressing the right function key
Step 2. Start System Restore process
  1. Wait until system loads and command prompt shows up.
  2. Type cd restore and press Enter, then type rstrui.exe and press Enter. Or you can just type %systemroot%system32restorerstrui.exe in command prompt and hit Enter.
    Start system restore from command prompt using these commands
  3. This launches System Restore window. Click Next and then choose a System Restore point created in the past. Choose one that was created before ransomware infection.Choose system restore point created before ransomware infection
  4. Click Yes to begin the system restoration process.

After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won't be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future.

Alternative software recommendations

Malwarebytes Anti-Malware

Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.

get malwarebytes premium

System Mechanic Ultimate Defense

If you're looking for an all-in-one system maintenance suite that has 7 core components providing powerful real-time protection, on-demand malware removal, system optimization, data recovery, password manager, online privacy protection and secure driver wiping technology. Therefore, due to its wide-range of capabilities, System Mechanic Ultimate Defense deserves Geek's Advice approval. Get it now for 50% off. You may also be interested in its full review.

Disclaimer. This site includes affiliate links. We may earn a small commission by recommending certain products, at no additional cost for you. We only choose quality software and services to recommend.

norbert webb author at geeksadvice.com
Norbert Webb

Norbert Webb is the head of Geek’s Advice team. He is the chief editor of the website who controls the quality of content published. The man also loves reading cybersecurity news, testing new software and sharing his insights on them. Norbert says that following his passion for information technology was one of the best decisions he has ever made. “I don’t feel like working while I’m doing something I love.” However, the geek has other interests, such as snowboarding and traveling.

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Filed Under: Ransomware, Removal guides Tagged With: DJVU

Reader Interactions

Comments

  1. mdataurahman says

    April 26, 2020 at 4:43 am

    my all file jope file please help me

    Reply
  2. joseph acosta says

    February 29, 2020 at 12:59 pm

    considered .nppp files unretrievable???

    Reply
  3. Erik says

    February 29, 2020 at 7:40 am

    good post

    Reply

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