Hello, my computer has been infected with QLKM ransomware and now all files are encrypted. How can I recover my files now? Not sure if key is online or offline. Please help, I don\\'t know what else to do.
Hello, dear visitor,
Thanks for writing to us. First of all, we recommend reading all information about this virus version here - QLKM ransomware removal guide + decryption explanation 2021.
Please follow the removal directions first, then try .qlkm file decryption tool provided by Emsisoft. It will help you to identify whether you are affected by offline or online encryption key.
You can also check this yourself by going to C:/SystemID/PersonalID.txt and checking whether the string/s in it end in t1 (it is an indicator of offline encryption).
Please update us if we can help in any way,
Norbert Webb